Position Title: Enterprise Learning Consultant
Reporting Line: Regional Learning Manager, Enterprise Learning
Position Purpose: Assist the ADP, Australia & New Zealand Enterprise Learning (EL) Team in delivering quality learning outcomes to our Clients and Associates. Responsible for the design, delivery, assessment and evaluation of training needs across our business. Act as a consultant to the business to build skills and capability by conducting Training Needs Analysis, develop and deliver customized programs.
Key Responsibilities:
- Facilitation of product and generic training programs for Clients and Associates.
- Design, develop and maintain training and learning programs using Adult Learning Principles and methodologies (product specific, professional development and generic payroll courses).
- Assist in the design, implementation and promotion of Enterprise Learning Training Programs for associates and clients.
- In consultation with HR and BU Managers develop and deliver role specific training pathways for Service & Implementation Associates.
- Explore new and innovative methodologies for training delivery.
- Develop and facilitate workshops and learning programs to support clients and associates' requirements.
- Participate in and contribute to local and global Learning Projects to support strategic goals and objectives.
- Liaison with Business Units and Subject matter Experts (SME) to support ADP training requirements.
- Perform training administration tasks as required to support Clients and Associates learning strategies and promote training opportunities.
- Assist in recording and producing reports of Associate & Client training activity.
- Assist in the organization and facilitation of pilot programs.
- Determine the best instructional delivery approach for training using a range of software products to support or enhance the learning where appropriate.
- Liaise with business stakeholders and Subject Matter Experts to ensure all materials are reviewed and signed off before release.
Experience:
- Minimum 3 years previous training experience.
- Proven proficiency in design and execution of Performance Consulting Analysis.
- Well-developed facilitation skills, including virtual delivery.
- Experience in designing and developing (technical and non-technical) learning experiences and associated supporting documentation such as Training Guides.
- Experience in managing a learning initiative/project end to end.
Certifications / Qualifications: Certificate IV in Workplace Training and Assessment - essential. Tertiary qualification within a relevant field (Human Resources, Education, etc.) -- ideal, not essential.
Skills:
Product Knowledge, Instructional Design, Consultancy Skills, Stakeholder Management, Coaching & Mentoring, End to End Learning & Development, Facilitation, Training Administration & Evaluation, Solutions Focused, Results Accountability.
Key Stakeholders:
Enterprise Learning Management & Associates -- ES Australia, ADP Clients -- ES Australia, ADP Associates -- ES Australia, HR Management & Associates -- ES Australia, Colleagues and Counterparts -- ES International.
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