Flik Hospitality Group
Salary:
What makes FLIK click
What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.
We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.
Job Summary
As a Senior Director of Dining Services (Sr DDS), you will manage a high-volume corporate dining account in Bristol, CT. You will lead the team within your assigned account(s) and manage the overall operation. You will provide planning and direction within the assigned accounts to achieve operational and financial goals in a dynamic environment, comply with all applicable regulations, maintain strong client relationships, and fulfill our mission at FLIK Hospitality Group.
Key Responsibilities:
- Leads, manages, and inspires a diverse team(s) at a large account or multiple accounts, to provide top-notch service
- Drives and develops self and team at the account(s) towards building strong relationships with client(s) and achievement of key performance indicators (profitability, safety, engagement, etc.)
- May serve on the district leadership team, and participate in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community
- Ensures decisions are weighed for risk/reward and short/long-term implications while gathering input from the team and partners
- Fosters a culture of transparency, understanding, education, safety, and accountability
- Serves as the representative/brand ambassador of the FLIK team within the district(s) and the community; attends key client and community events
- Ensures client(s) needs are met or exceeded, we retain the account(s), find cross-sell opportunities, and assist in the rebid process as directed
- Supports functional areas including but not limited to safety, marketing, nutrition, and culinary
- Ensures adherence to local, state, federal, and company policies, and conducts unit audits to ensure conformance for key areas (e.g. food storage, sanitation)
- Maintains compliance with USDA regulations and guidance for all applicable meal and retail programs, along with completing all required reports on time
- Champions development within the account(s) and has a full understanding of all roles within the operation; conducts performance evaluations, along with succession planning for the account(s)
- Owns the financial results for the account(s), and works to ensure accuracy for reporting, forecasting, and budgeting processes
- Ensures consistent and fair administration of all policies and procedures
Preferred Qualifications:
- Bachelor's degree and minimum of three (3) years of management experience, preferably in food service, hospitality management
- Is well-versed in food service management with a proven track record of success, ideally in corporate dining operations
- Has a proven track record of leading a business and a team, strong customer service, and good business and financial acumen
- Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills
- Champions the inclusion mindset, and is proactive, positive, professional, and resilient
- Excellent computer skills and proficiency with Microsoft Office suite and POS software
- Occasional travel may be required in this position
Apply to Flik today!
Flik is a member of Compass Group USA
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis.
Flik maintains a drug-free workplace.
Associates at Flik Hospitality are offered many fantastic benefits.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.
Req ID: 1364164
Flik Hospitality Group
Jenah Freeman
