Patient Service Representative - Surgical Care Casco Bay
*Current Maine Health Employees not eligible - must be separated from MH for at least 6 months*
Position Summary
Surgical Care Casco Bay is a busy multi-specialty surgical practice. The Patient Service Representative (PSR) is the first point of contact when a patient enters our practice. The PSR works alongside a team of physicians, APPs, RNs, PSRs, MAs, and ANAs to support the needs of the practice as a whole. We have a collaborative and supportive team that is excited to welcome a new team member and facilitate their learning of new skills and/or expanding an already established skill set.
Sign on Bonus: $3,000
Required Minimum Knowledge, Skills, and Abilities (KSAs)
- Education: High school graduate or equivalent preferred.
- License/Certifications: N/A
- Experience: Previous office experience, with medical office experience helpful.
- Knowledge and skills in using office equipment.
- Knowledge of customer service concepts and techniques.
- Excellent organizational skills with the ability to accomplish multiple tasks.
- Excellent communication and interpersonal skills with the ability to communicate clearly in person and on the phone.
- Strong computer skills.
- Ability to read, understand, and follow oral and written instructions.
- Ability to maintain confidentiality.
- Ability to work independently and as a team member with minimal direct supervision.
- Ability to maintain a professional manner even under stressful situations.
Additional Information
With a career at any of the MaineHealth locations across Maine and New Hampshire, you’ll be working with health care professionals that truly value the people around them – both within the walls of the organization and the communities that surround it.
We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow – programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.
MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you’re looking to build a career in a place where people help one another deliver best-in-class care, apply today.
MaineHealth policy requires all care team members to be vaccinated, including for Covid-19 and influenza, subject to eligibility for medical or religious exemptions which can only be granted in compliance with applicable law.
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MaineHealth values diversity and is an Equal Opportunity/Affirmative Action employer. Federal and state laws prohibit discrimination in employment because of race, color, national origin, religion, age, sex, sexual orientation, disability or veteran status.
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