STAFF NURSE II - Triage (Tuesday-Thursday)
Date: Oct 18, 2024
Location: Indianapolis, IN, US, 46202
Organization: HHC
Sub-Division: SEMHC
Schedule: Full Time
Shift: Nights
Sandra Eskenazi Mental Health Center, Indiana's first community mental health center, provides comprehensive care for emotional and behavioral problems, including severe mental illness and substance abuse. The Sandra Eskenazi Mental Health Center offers both inpatient and outpatient services, including several outreach centers as well as clinic- and community-based services.
FLSA Status
Non-Exempt
Job Role Summary
The Staff Nurse II provides clinical care and uses coordination skills for every patient served. This includes understanding of the expected patients served in the unit's nursing care, which is delivered using the Eskenazi Health Model of Care-Synergy, and the ability to coordinate with the patient and family/loved ones and other healthcare disciplines to ensure care is appropriate to meet patient care needs. This is a 12-hour night shift role, Tuesday-Thursday.
Essential Functions and Responsibilities
Leadership & Communication:
- Promotes a healthy work environment for all that provide care while encouraging collaboration for excellence in patient care outcomes.
- Effectively performs all nursing functions in an efficient manner and in accordance with policies, procedures, the Indiana Nursing Practice Act, the Eskenazi Health Model of Care-the Synergy Model demonstrating synergy characteristics: clinical judgment, advocacy, caring practices, collaboration, systems thinking, response to diversity, clinical inquiry and facilitation of learning.
- Utilizes and documents the nursing process through appropriate assessment, planning, implementation, & evaluation of patient care as evidenced by client/staff observation; care acknowledges physiological, psychological, spiritual, diversity & cultural needs.
- Engages patient/significant other with appropriate health information in a timely manner & shares written informational material as evidenced by feedback & observation; documentation is reflected in the medical record.
- Demonstrates ability to handle emergency situations in a prompt, calm & professional manner.
- Participates in own professional development by maintaining required competencies, identifying learning needs & seeking appropriate assistance or educational offerings.
- Demonstrates understanding, supports & participates in the role of shared governance at the unit & hospital-wide level to help engage the staff & unit to achieve success in unit-based & organizational goals.
Service: This encompasses all service/care to all: patients, families, staff, physicians, students & other departments to meet department & organizational goals and is reflective of best evidence of practice.
- Demonstrates the understanding of the customer service concept & skills & applies to professional practice.
- Provides personal & individualized patient care to provide comfort & well-being for the patient acknowledging physiological, psychological, spiritual, and cultural needs.
- Hourly Rounds consistently within the shift to all patients or areas covered to assess care and service.
- Provides timely feedback on any customer service issue to the right person/department & participates objectively in the review of customer service issues & service recovery in a timely fashion with the unit/department leadership.
- Demonstrates effective communication skills in working with staff, patients/families, physicians, other departments & external contacts.
Quality: Encompasses understanding of regulatory readiness, patient safety & quality improvement efforts for the units/departments providing care.
- Maintains safe patient care & advocates for patient safety.
- Participates in clinical or operational performance improvement using evidence-based practice.
Financial and Operational Management: Encompasses the effective stewardship of resources for department and organization.
- Demonstrates ability to ensure effective care is given based upon patient care needs.
- Facilitates patient throughput throughout the shift.
- Collaborates with the nursing manager or shift coordinator regarding staffing to help ensure adequate & appropriate staffing reflective of census & patient care needs.
People: Encompasses the engagement & spirit of teamwork among all of our employees & other departments to foster excellence in patient care & meet departmental/organizational goals.
- Effectively acts as preceptor and supports the development of other staff & learners.
- Maintains a positive & calming working relationship with all, and demonstrates excellent customer service skills in all interactions.
Job Requirements
- Current Indiana license as a Registered Nurse.
- RN degree from a nationally accredited college or university.
- Current BLS certification; other certifications may be required in specific units to practice.
- Minimum of 1-year clinical nursing experience as a Registered Nurse.
Knowledge, Skills & Abilities
- Demonstrates the following skills and abilities:
- Operates specialized equipment.
- Competence/accountability in preparing and administering medications and treatments according to policy and procedures.
- Effective communication skills incorporating listening, effective interviewing techniques with patients and staff appropriate to age of the patient.
- Knowledge necessary to provide care appropriate to the age of patients served.
- Knowledge of the principles of growth and development over the life span and possesses the ability to assess data/interpret appropriate information needed to identify each patient's requirements relative to age-specific needs.
- Uses age-appropriate communication and cognitive skills detailed in the department/area/unit job-specific/age-specific competencies.
- Fundamental nursing theories, current clinical concepts, diseases/symptoms, trauma, treatments/medications, triage, appropriate diagnostic/therapeutic procedures and interventions.
- Functions as a member of a health care team, delegates responsibilities/duties appropriately.
- Follows oral/written instructions, records/interprets information accurately.
- Competency in assessing, responding to patient status or needs, and interpreting results.
- Recognizes and reacts to changes in patient status, documents and reports changes.
- Performs CPR and other technical skills.
- Must be able to wash hands thoroughly and frequently.
- Must be able to help evacuate patients via stairwells.
- Critical thinking skills are essential.
Sandra Eskenazi Mental Health Center's primary mission is to serve individuals with serious mental illness and chronic addiction as well as seriously emotionally disturbed children and their families. Patients of all ages are welcomed, from children to seniors, with a philosophy of care that stresses strength-based and family- and community-centered treatment utilizing the Recovery Model of treatment.
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