Job Summary
The Director, Nursing Operations is responsible for the daily twenty-four (24) hour planning, organizing, directing and controlling of the daily operations and clinical practice of assigned employees, in order to provide quality, individualized patient care and support of Cedars Sinai Marina del Rey Hospital (CSMDRH) and Cedars Sinai System philosophies. The Director, Nursing Operations assumes fiscal responsibility through preparation of budget, serves as liaison with medical staff and other personnel, promotes the maximum growth and development of each employee, supports research, participates in strategic planning, both long and short term, and assures patient advocacy. The Director, Nursing Operations guides nursing staff in the provision of nursing care consistent with Nursing Standards of Care/Practice, the Plan for Provision of Nursing Care, The Plan for Provision of Patient Care, CSMDRH Code of Conduct, the Performance Improvement Plan, the Patient Education Plan and Professional Organization Standards.
The Director, Nursing Operations maintains competency skills including the ability to provide care to special patient populations and patients with diverse cultural backgrounds. Responsible for assuring staff competency in provision of age related patient care. Identifies safety concerns and institute measures to provide a safe environment and provide appropriate assessment, intervention and evaluation of patients with consideration of developmental milestones in the adolescent, adult and geriatric patient population.
Primary Duties & Responsibilities
- Articulates organizational goals and vision and can regularly communicate relevant information to subordinates. Demonstrate and promote leadership behaviors and cultural values as defined in the Cedars Sinai Marina del Rey Hospital (CSMDRH) and Cedars-Sinai Health System (CSHS) mission and vision.
- Possess a highly developed ability to work effectively with a variety of constituencies and can lead and manage through influence.
- Functions as a positive, creative and effective leader monitoring patient care, acting as a patient advocate, ensuring customer’s expectations are met, actively participating in performance improvement activities and consulting in implementation of education programs.
- Oversees and promotes the length of stay and patient throughput goals of the respective department.
- Utilizes fiscal management skills to prepare, monitor and control budget, reduce expenses and generate increased revenues.
- Assures that the unit maintains a patient focus by serving as a role model with consistent focus of customer relations, providing feedback regarding positive and negative patient comments and participating in customer satisfaction initiatives.
- Participates in quality and service improvement activities and achieving outcomes, which respond to customer expectations.
- Ensures oversight of hospital operations from a hospital supervisor and administrator on duty leadership role. Ensures proper complement of staff in float pool departments meeting the needs of the inpatient and outpatient units. Leads and supports work to decrease LOS and other hospital throughput metrics. Reports out daily and monthly as needed.
- Ensures compliance with all federal, state, and municipal laws, regulations and ordinances for assigned area. Maintains staff compliance with medical center policies, procedures, standards of care, clinical pathways, clinical guidelines and protocols. Knowledge of regulatory, reimbursement, legal and policy issues as they relate to effective unit management.
- Ensures the efficient and effective utilization of personnel resources to provide nursing care within the confines of AB 394. Guides nursing staff in the provision of nursing care consistent with established standards, policies, and procedures. Assures that staff is competent in the provision of clinical and age-related care to assigned patient population.
- Develops and implements measurable objectives consistent with the organization's mission, goals and timetables. Is flexible and adjusts plans to meet changing conditions.
- Promotes the delivery of quality nursing care for areas of responsibility including development, implementation and reporting of staffing effectiveness.
- Collaborates with colleagues to meet the educational goals for their direct reports.
- Assists nursing leadership with the strategic deployment of quality, operational and nursing practice programs.
- Evaluates and revises systems and processes of nursing services to ensure achievement of nurse-sensitive patient, client or family centered outcomes.
Department-Specific Responsibilities
Additional primary duties and responsibilities that are only performed in the specific department(s) below:
- Float Pool: Forecasts short and long-term goals relative to the Hospital's emergency services and operations to ensure consistency with Cedars-Sinai and Cedars-Sinai Marina Del Rey Hospital’s overall strategic plan.
- Nursing Office: Forecasts short and long-term goals relative to the Hospital's emergency services and operations to ensure consistency with Cedars-Sinai and Cedars-Sinai Marina Del Rey Hospital’s overall strategic plan.
- Stroke: Forecasts short and long-term goals relative to the Hospital's emergency services and operations to ensure consistency with Cedars-Sinai and Cedars-Sinai Marina Del Rey Hospital’s overall strategic plan.
- Intensive Care Unit: Forecasts short and long-term goals relative to the Hospital's emergency services and operations to ensure consistency with Cedars-Sinai and Cedars-Sinai Marina Del Rey Hospital’s overall strategic plan.
- Cardiac Service Line: Directs development and implementation of a marketing strategy for the cardiac service line in collaboration with local administrative leadership and in conjunction with regional and market priorities.
- Emergency: Forecasts short and long-term goals relative to the Hospital's emergency services and operations to ensure consistency with Cedars-Sinai and Cedars-Sinai Marina Del Rey Hospital’s overall strategic plan.
- Support and leadership of additional departments may be necessary to support organizational and program growth.
JOB QUALIFICATIONS
Education
- Bachelor's Degree: Bachelor's Degree in Nursing (Minimum Required)
- Master's Degree: Master’s Degree in Nursing or business field (Minimum Required)
- Doctorate Degree: Doctorate or PhD Degree in Healthcare administration or nursing (Preferred)
Work Experience
- 8 years: Clinical experience (Minimum Required)
- 5 years: Management experience (Minimum Required)
Skills, Knowledge and Abilities
- Communication: Ability to communicate expectations and priorities, and clarify roles and responsibilities.
- Technical: Ability to operate mechanical/medical devices and/or equipment.
- Other: Ability to demonstrate knowledge and skills to enhance and adapt work, services and/or care.
- Time Management: Ability to demonstrate time management and priority setting skills.
- Analytical: Ability to demonstrate problem solving skills and recommend solutions.
- Technical: Ability to use software applications and operate technological devices (e.g., computer, laptop, tablet, smartphone, etc.).
- Time Management: Ability to handle multiple demands and/or manage complex and competing priorities.
Licenses and Certifications
- RN State License: California State RN License (Minimum Required)
- Professional Certification: Professional Certification like Patient Safety, leadership and or nursing practice (Minimum Required)
- Basic Life Support (BLS): BLS or specialty certification based on unit requirement (Minimum Required)
Working Title: Director, Nursing Operations
Business Entity: Cedars-Sinai Marina del Rey Hospital
Job Category: Nursing
Position Type: Full-time
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