About the Role:
Grade Level (for internal use): 15 Head of Technology Business Management
Location: London, New York
The Enterprise Solutions business within S&P Global Market Intelligence provides buy-side, sell-side, and corporate clients with industry-leading software, data, and services. The business portfolio offers a broad range of product offerings covering enterprise data management, investment management, loans platforms, regulatory and compliance solutions, and private markets solutions.
The Team:
The Enterprise Solutions Technology function is accountable for delivering technology solutions for the ES products, in partnership with the product, commercial, and wider divisional functions. The Enterprise Solutions Technology function comprises of the Business Segment / Product aligned delivery functions, Architecture & Design, Technology & Infrastructure Services, Engineering Enablement Services & Industrialization, Data Science & Data Engineering, and Project Management Office.
This role:
The role will be to lead the Technology Project Management Office & Business Management team. The team is accountable for the project management and effective execution of the deliverables and business management functions including reporting, metrics, insights, Quarterly Business Reviews, etc. This group will work in close collaboration with the delivery leads of the business segments, ES Business Management overall ES Head of Business Performance, the Heads of Business Management and Business Insights, as well as various internal stakeholders to drive continuous improvements across processes and procedures.
What's in it for you:
- Shape the business processes across a billion-dollar portfolio.
- Work closely with senior management within ES as well as partners across the broader Market Intelligence division and SPGI organization to analyze results and identify opportunities to further derive and drive operational improvements.
- Work with a global team of over 2000 colleagues in technology.
Responsibilities:
- Support the Head of Technology and the ES Technology function to deliver their business agenda and be the single point of accountability for Program Management and Business Operations.
- Provide insights & drive strategic alignment on multiple aspects of ES Technology organization including - organizational design, DE&I, location strategy, workforce planning, colleague engagement and communications and other related strategic objectives.
- Acts as a senior technical expert within Business Performance and possesses a reputation for thought leadership and introducing new methods to enhance operational performance in the organization related to business processes, technology changes, and data management. Is a strategic influencer.
- Identifies strategic opportunities to improve operational effectiveness through close observation of day-to-day activities. Taking subsequent action to review and update standard operating procedures (SOP) to meet organizational goals of streamlining and optimizing operational processes, working closely with internal stakeholders within ES as well as partners across the MI Division and SPGI Corporate.
- Directs and supports user training on operational changes, including changes to systems and processes.
- Leads Divisional and Corporate level initiatives and activities on behalf of ES.
- Organizes and orchestrates business reviews at the ES level and external to ES.
- Addressing issues impacting revenue and margin performance across ES including resolution of sales and channel processing issues.
- Analyses and resolves complex, non-routine analytical or business problems in a timely and insightful manner.
- Work in close collaboration with the ES Business Performance team and the wider MI Technology Business Operations teams, Finance providing robust financial management and transparency & metrics.
- Accountable for curating and managing the agenda for the Quarterly / Monthly business reviews and other ES Technology related events.
- Work in close collaboration with the recruitment and talent acquisition partners, driving the execution of our hiring plans.
Experience/Skills:
- Strong analytical skills and the ability to link activities to clear business outcomes.
- Strong communication skills, both oral and written, and the ability to communicate at all levels of the organization.
- Budgeting and financial tracking experience.
- Experience with establishing processes and controls to ensure smooth operations.
- Proven capability in influencing senior level decision makers across all functions.
- Experience presenting and working with senior level executives.
- Demonstrated project management experience.
Flexible Working:
We pride ourselves on our agility and diversity, and we welcome requests to work flexibly. For most roles, flexible hours and/or an element of remote working are usually possible. Please talk to us at interview about the type of arrangement that is best for you. We will always try to be adaptable wherever we can.
Return to Work:
Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace.
Grade/Level: GL14
About S&P Global Market Intelligence:
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
Benefits:
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in-class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation - Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work.
Equal Opportunity Employer: S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
Job ID: 300004
Posted On: 2024-04-10
Location: London, United Kingdom
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