Electronic Arts Inc. is a global leader in interactive entertainment. We develop and deliver games, content and online services across platforms. We have a broad portfolio of brands that span the most popular genres.
We exist to Inspire the World to Play. We create extraordinary new game experiences for our millions of players everywhere by bringing together people that combine creativity, innovation, and passion. We immerse our employees into an inclusive culture and provide opportunities for learning and leading that allow our employees to do the most impactful and rewarding work of their careers.
This is a hybrid role.
Join us in driving the next revolution in games.
TEAM OVERVIEW
Quality Verification & Standards (QVS) is a global team leading Quality Verification, Certification, User Research, and Community PlayTesting for all EA products and external Studio partners.
We're searching for a Head of Experiential Quality for our Lifestyle (Maxis, Full Circle) and ARPG (Cliffhanger, Bioware, Motive) & Mobile Studios. You will report to the Head of Quality Verification - Lifestyle, ARPG & Mobile and be part of a dynamic team of leaders. You will lead a diverse team focused on ensuring the quality of these franchises meets expectations. You and your team will be integrated partners in the product development organization, ensuring we meet the highest standards of Quality across every experience in collaboration with the Studio Development teams.
You will demonstrate an analytical approach to assessing quality and be comfortable making data-informed & objective decisions to guide the path forward for your team, peers & partners. You understand game design and player expectations. You are collaborative, build relationships and excel at working with multiple partners. This is a very progressive, strategic role, with high impact.
Responsibilities
- Create an experiential quality assessment platform together with development team and multiple partner teams including marketing, UXR, Consumer Insights.
- Assess product quality progress against expectations at regular milestones with multiple inputs from multiple teams.
- Measure progress and suggest top-level actions to address progress shortfalls. Commit to predictable product quality and manage risk around it to set and deliver the best Quality practices on the Lifestyle, ARPG & Mobile.
- A people manager & team leader. Set inspiring & measurable goals, guide the team toward them, and measure progress.
- Set an inclusive culture. Be communicative and an agent for constructive change within QVS & your immediate team, whether through town halls, reviews, or workshops.
Qualifications
- Have shipped high-quality console titles as an Executive Producer / Lead producer with 10+ years of experience in game development.
- Influence-oriented. Excel at collaborating with other leaders and guiding the collective group to the best action, decision, or result. Experience working with creative leaders, UXR, marketing, and quality verification teams.
- People connector who inspires others toward shared goals.
- Pioneers change.
- A continuous improvement mindset.
- Can track, model, and present information in engaging ways.
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