Asset Protection Market Manager - Northern California
General Summary:
The Market Asset Protection Manager – Northern California (MAPM) is responsible for protecting the assets of DSW, helping to maintain a safe business environment and monitoring and enforcing associate compliance to Company policies and rules of conduct. The MAPM will be responsible for promoting shrink prevention and operational excellence through AP Assessments, trainings, store visits, and team calls. Achieves assigned market shrink goals and objectives through the established awareness programs, in concert with store management as well as market and regional management. The MAPM will demonstrate behaviors that align with the company values.
The position is HYBRID-San Mateo, CA office.
Reports to: RAPM West
Essential Duties and Responsibilities:
- Build strong relationships with Market Leaders, Regional Directors, and Cross Functional partners to champion shrink reduction within assigned areas.
- Complete AP Store Assessments and store visits focused on operations and engagement.
- Implements/executes company Store/Shrink Improvement Plans, reviewing operational deficiencies with RAPM/ ML/ Store Managers.
- Assists with the training and on-boarding of store leadership on AP standards, company policies, safety, theft deterrence and shortage awareness.
- Serve as support to store and market management to ensure safe working and shopping environments for both associates and customers.
- Participates in regional, market, and store meetings, trainings, conference calls, store visits with ML’s and RAPM’s in assigned areas.
- Participates in new store openings through shrink/safety training and physical security execution.
- Supports the physical inventory process with preparation and execution.
- Coordinates, investigates, and resolves internal/ external/ Organized Retail Crime in accordance with law and company policy utilizing:
- Exception Based Reporting (EBR)
- Remote CCTV
- AP Hotline Tips
- Interviewing Skills
- Networking with other retailers and law enforcement.
Ability to analyze inventory/sales reporting and make recommendations to improve performance.
Required Skills:
- Excellent verbal and written communication skills.
- Ability to build strong cross functional partnerships.
- Proven ability to train and motivate others.
- Customer service skills.
- Time management skills.
- Professionalism.
- Must be able to communicate and connect with all levels of staff and management.
- Ability to evaluate theft situations and make timely decisions based on company apprehension guidelines.
- Must be proficient and have demonstrated results with industry accepted and accredited interview techniques such as the W-Z method.
- Must be proficient in the use and understanding of exception based reporting and case management tools; Agilence, APPRISS, and Think LP preferred.
- Must be able to stand/walk sales floor for entire shift.
- Possess general operating knowledge of retail security equipment including alarms, CCTV, EAS/RFID.
- Ability to work nights and weekends appropriate to retail business needs.
- Some overnight travel required.
Experience:
Minimum 5 years of Multi-Unit Loss Prevention Management Experience, specialty retail preferred.
Education:
Bachelor's degree or equivalent; LPC, LPQ, CFI preferred.
The estimated pay range for this position is $91,000 to $114,000. The successful candidate’s actual pay rate offer will take into account a wide range of job-related factors including skill sets, years and nature of relevant experience, training, pay rates of associates in similar positions, the candidate’s location, and other organizational needs. The estimated pay range has been adjusted for the applicable geographic differential. This range does not include benefits such as health insurance, paid or unpaid time off work, and/or retirement benefits, unless required by law. Benefits eligibility may vary based on where you work and your position. Click the link to learn more! Benefits (dswinc.com)
ALREADY AN ASSOCIATE?
You must apply through our internal portal: click here
Why Choose A Career with Designer Brands?
Empowering associates and building strong teams poised to disrupt the retail and footwear landscape through positive change is at the core of who we are at Designer Brands.
- Invested in helping our associates learn, develop, achieve and grow into strong leaders.
- Shared commitment to creating a culture fueled by engagement, excitement, optimism and fun.
- Dedicated to giving back and community involvement.
About Designer Brands:
Designer Brands Inc. is one of North America’s largest designers, producers and retailers of footwear and accessories.
- Designer Brands Inc. operates a portfolio of retail concepts in more than 640 locations under the DSW Designer Shoe Warehouse and the shoe co. brands.
- Designer Brands designs and produces footwear and accessories through Camuto Group, a leading manufacturer selling in more than 6,400 stores worldwide.
IMPORTANT NOTICE:
We learned of a fake job offer scam where individuals are using a company’s name and branding to create emails and websites designed to trick individuals into providing personal information because they think they are applying for a job directly with the company. To combat this, companies are listing their legitimate hiring sites and communication methods. Our valid email addresses end in @dswinc.com, @designerbrands.com and @camutogroup.com. Two examples of non-legitimate email addresses are ones that end in @designerbrands.info or @designerbrands.work (do not respond to interview requests or other messages from these). If you are not certain about a communication or an information request, a good practice is to independently look-up a contact for the company (do not use the contact method listed in the request) to verify that you are contacting the right person and not being deceived. If you want to verify a Designer Brands’ related hiring request, please send a message to TalentAcquisition@hr.designerbrands.com. Please know we are working to do what we can to stop these scams.
Nearest Major Market: Columbus
Job Segment: Asset Protection, Market Manager, Loss Prevention, Compliance, Manager, Retail, Sales, Legal, Management
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