Position Purpose:
Join Ithaka Hospitality Partners on their journey as we grow and seek talented individuals to join our team. We are looking for a General Manager to join our leadership team in Auburn, AL, overseeing 1856- Culinary Residence, A Teaching Restaurant.
About 1856, Culinary Residence, A Teaching Restaurant
1856 - Culinary Residence is a luxury teaching restaurant, named after the year of Auburn University's founding, anchoring the first floor of the Tony & Libba Rane Culinary Science Center. Students in the Horst Schulze School of Hospitality Management at Auburn University work under the guidance of a Chef in Residence to prepare and serve an à la carte lunch menu and multi-course tasting menu format during dinner service. It is very important that all selected team members understand that our primary mission is to provide a first-class learning experience to AU students.
Each year, an acclaimed chef works alongside our Ithaka Hospitality Partners team as well as Auburn University faculty and staff to create a unique restaurant concept, providing a one-of-a-kind, ever-changing culinary experience for students and restaurant guests alike.
Key Responsibilities
- Operational Oversight: Directs and organizes the day-to-day operations of the restaurant to ensure world-class education & service, food & beverage offerings and to maximize student and guest satisfaction.
- Guest Satisfaction: Intimate knowledge of Forbes Five (5) Star Standards of Service and able to train team members to deliver daily.
- Student Satisfaction: Ability to connect and relate to students through their various levels of restaurant experience and train & develop them through Forbes Five Star Standards.
- Training & Development: Ability to grow students and commercial staff on a daily basis.
- Financial Management: Working closely with leadership for 30, 60 and 90 day forecast plans, in addition to annual budgeting. Maintain budgeted food & beverage costs.
- Menu Development: Administer verbal and written testing to FOH team & students of menu items in coordination with Chef in Residence and Director of Culinary & Innovations.
- Quality Assurance: Maintain department records for all employees to be in accordance with Ithaka Hospitality Partners standards and regulations.
- Education: Plans and administers reviews and evaluates the work of FOH team in coordination with Chef in Residence, Director of Culinary Innovations.
- Flexibility: Team members must have a flexible work schedule and ability to work nights, weekends and holidays.
- Software Knowledge: Develops and oversees service team members and student schedules using ADP. Ability to learn and use ADACO, Agilysys Point of Sale and Tock Reservation System.
Qualifications
- Five (5) or more years' experience in restaurant service position with three (3) or more of these years having been in a supervisory role.
- At least one (1) year leading a wine-program or experience with The Court of Master Sommeliers certified level or similar, preferred.
- Experience in a tasting menu or high-end, fine dining restaurant required.
- Bachelor's Degree in Hospitality or related subject matter, required.
- Minimum twenty-one (21) years of age to serve alcoholic beverages.
- Background in both FOH and Culinary preferred.
- Understands and maintains a complete knowledge of all menus, all ingredients, and all techniques.
Working Conditions
- Must be able to work on your feet for long periods of time.
- Fast paced movements are required to go from one part of the restaurant to another.
- Must be able to move, pull, carry, or lift at least 35 pounds.
- Occasionally kneel, bend, crouch and climb as required.
- Must be able to stand, walk, lift, bend and climb stairs for long periods of time.
- Must be able to bend, stoop, lift, reach, push, twist, walk, crouch, and squat.
We are Ithaka. Our road is full of adventure and discovery. Ithaka Hospitality Partners was founded as a premier partner in the hospitality management industry, focused on driving loyalty and creating enhanced experiences for our guests, team members, and owners.
We are committed to long-term partnerships between all stakeholders, creating a true alliance partnership unique in our industry. Through strong, enduring relationships with our partners, streamlined operations and the highest level of engagement, we deliver strategic and tactical methods to achieve overall profitability, guest satisfaction and employee loyalty.
We believe in serving our guests, team members, investors, owners, and partners with honesty, integrity and uncompromising quality. Ithaka boasts a high level of involvement with all aspects of hospitality management, and provides a clear vision with a commitment to bringing that vision to life.
Please visit ithakahp.com to learn more about who we are.
An Equal Opportunity Employer
We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.
