When you join Verizon
You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.
What you'll be doing...
Lead a team of Solutions Architects to drive excellence in solutions development, solutions selling, and opportunity closure through strategic engagement with assigned customer base to maximize sales efforts.
- Discovering opportunities for more effective technical support to the sales team.
- Monitoring and redirecting efforts and resources as appropriate to maximize sales results.
- Developing and cultivating relationships with senior management and executive levels.
- Interfacing directly with client personnel at all levels as required to provide consistent, high quality technical support and to develop sales/service opportunities.
- Participating in executive briefings and customer presentations.
- Conducting periodic operations reviews with SAs to maintain a focus and cadence on excellence.
- Ensuring all SA's complete training against assigned curriculum roadmaps in a timely manner.
- Conducting frequent, regular one on one sessions with each SA.
- Addressing performance concerns and ensuring PDP or PIP is implemented when necessary in accordance with HR guidelines.
- Consistently sharing successes and expertise across the SA community.
- Engaging with peer organizations to resolve customer issues.
- Providing timely market information, drivers and customer feedback to our partner organizations for product and technology positioning and improvements.
What we're looking for...
You'll need to have:
- Bachelor's degree in a technical discipline or four or more years of work experience.
- Six or more years of relevant work experience.
- Six or more years of experience in a variety of disciplines related to the selling of IT and managing telecommunications solutions.
- Six or more years of experience in a customer facing leadership role with accountability for end to end delivery (i.e. Solutions Architect, Sales Engineer, Service Delivery Architect).
- Five or more years of architecture experience in conceptualization, definition and development of IT and/or telecom based products and services.
- Five or more years of experience delivering customer presentations and preparing customer-facing material such as RFP responses, proactive proposals and network/system designs.
- Knowledge of TOGAF and/or ITIL standards for architecture and delivery.
- Financial analysis experience (P&L, ROI, cost analysis, business case development, etc).
Even better if you have one or more of the following:
- Current and valid industry certifications in one or more of the following, Cisco: Cisco Certified Design Associate/ Cisco Certified Network Associate (CCDA/CCNA), Cisco Certified Network Professional/ Cisco Certified Design Professional (CCNP/CCDP), Cisco Certified Voice Professional (CCVP), Microsoft, Tandberg, and/or Polycom.
- Experience in sales or service.
- Experience providing successful project delivery.
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.
Where you'll be working
In this mobile role, you'll primarily work from customer or field location(s), with occasional visits to a Verizon location for in-person training and meetings.
Scheduled Weekly Hours: 40
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.
Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefits, short term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.
If you are hired into a California, Colorado, Connecticut, Hawaii, Maryland, Nevada, New York, Rhode Island, Washington or Washington, D.C. work location, the compensation range for this position is between $136,000.00 and $253,000.00 annually based on a full-time schedule. The salary will vary depending on your location and confirmed job-related skills and experience. This is a commission based position with the potential to earn more. For part time roles, your compensation will be adjusted to reflect your hours.
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