At FNBO, our employees are the heart of our story - and we're committed to their success! Please see below the details of this career opportunity and how it fits into our organization's success.
Our Modern, Flexible Workplace:
We believe in a Modern, Flexible Workplace, and we are continuously exploring advancements in technology and office environments to make it easier to work from anywhere at any time, allowing for more flexibility in where and how you work. It is anticipated that an incumbent in this role will work onsite for three (3) or more days a week and will have a dedicated workspace when working onsite. Work location is subject to change based on business needs.
Summary of the Job:
As a Mortgage Loan Originator at FNBO, you will help customers achieve home ownership by delivering a helpful, easy, and personal mortgage experience. This role takes pride in process excellence by understanding and communicating the mortgage journey from beginning to end. You will be a key player in all aspects of the loan journey, focusing on the customer experience and needs (both short & long term).
As a Loan Originator, you will have the opportunity to develop relationships with existing and new customers to provide advice and guidance on what product will be the best fit for the customer. You will identify and close loan opportunities in alignment with the department's revenue and profit goals, and you will need to have a continuous improvement mindset to bring forward ideas to improve process, training, technology, and customer experience.
Key Accountabilities:
- Provide an outstanding customer experience by listening to the needs of the customer and providing solid advice and guidance on mortgage loans.
- Originate and close mortgage loans while ensuring compliance and meeting file accountability guidelines.
- Collect and input complete applications using the FNBO Mortgage system.
- Consult with clients about current and future mortgage needs to help them achieve their financial goals.
- Continually look for ways to increase revenue and reduce expenses.
- Meet and/or exceed defined monthly and annual sales goals and contribute to our overall divisional goals.
- Provide Mortgage education and support to assigned retail branches.
- Understand and comply with bank policy, laws, regulations and the bank's BSA/AML Program as applicable to your job duties.
- Exhibit professional behavior and promote positive working relationships.
The Ideal Candidate for This Role:
Knowledge, Skills, Education, Experience, and Physical Qualifications:
Required:
- High School Diploma or equivalent
- Strong sales ability
- Excellent verbal and written communication skills
- Demonstrated customer service skills
- Working knowledge of Microsoft Word and Excel applications
- Open availability 8am-6pm M-F and 9am-1pm Saturday (central time)
Desired:
- Knowledge of pricing and various underwriting requirements
- 1+ years of experience in mortgage loan origination
- Active Mortgage Originator with a pipeline
- This position requires S.A.F.E. Act registration with the Nationwide Mortgage Licensing System (NMLS).
Compensation and Benefits Overview:
We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:
- Medical, Dental, Vision Insurance
- 401k, With Matching Contributions
- Time Off Programs
- Health Savings Account (HSA)/Dependent Care
- Employee Banking
- Growth Opportunities
- Tuition Assistance
- Short-Term/Long-Term Disability Insurance
Equity, Diversity, & Inclusion:
FNBO is committed to belonging, inclusion, diversity and equity. We are committed to intentionally and proactively creating pathways to success for historically underrepresented populations. FNBO strives to reflect the diversity of the communities we serve in the makeup of our workforce.
Application Deadline:
All our jobs will be posted for a minimum of 5 calendar days. Job postings may come down prior to 5 calendar days based on volume of applicants.
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