Welcome to Xsolla!
At Xsolla, we bring together technical and creative visionaries from various disciplines within the gaming industry. Our goal is to inspire connections among people and teams from diverse backgrounds around the world. We strive to provide equal opportunities for everyone. If you envision yourself as part of Xsolla, please take a look at the job description below.
Xsolla is seeking a talented and experienced Operations Project Manager. This individual will play a key role in driving operational excellence by coordinating cross-functional projects and ensuring the successful execution of operational initiatives. The chosen candidate will be responsible for identifying process improvements, managing operational risks, and delivering projects on time and within budget. The ideal candidate will have a proven track record of leading large-scale operational improvements, setting standards, and working directly with senior leadership.
At Xsolla, we offer a hybrid schedule, 100% covered insurance plan (dental, medical, vision) and a fully vested 401k retirement plan with 4% company matching from the start date.
Our passion for the fusion of technology and artistry in gaming drives us, and our product suite is available in over 200 countries and territories, supporting more than 20 languages and 130 currencies. Since our establishment in 2005, we have been committed to providing everyone with equal opportunities to play.
If you are a detail-oriented professional with a strong background in project management, we invite you to join our team. Take your career to the next level and make a meaningful impact at Xsolla Holding Company.
RESPONSIBILITIES- Lead and implement operations-focused projects, ensuring alignment with the company's strategic goals.
- Develop and enforce standards for operational project tracking, managing communication and documentation with internal teams and stakeholders.
- Create and maintain detailed project timelines, ensuring clear milestones and deliverables for operational initiatives.
- Collaborate across departments (e.g., engineering, business development, marketing, legal, etc.) to ensure seamless integration of operations into broader company functions.
- Proactively identify operational inefficiencies, bottlenecks, or risks, and develop solutions to prevent potential issues.
- Ensure compliance with internal and external policies related to operations, including vendor and partner management.
- Assist in the creation of Scopes of Work (SoWs) and Master Service Agreements (MSAs) for operational processes and custom projects.
- Maintain operational budgets, ensuring cost-effective execution of all projects.
- Provide ongoing training and support to team members on operational best practices, tools, and methodologies.
- Track and report on operational KPIs and metrics, ensuring consistent performance and continuous improvement.
REQUIREMENTS- Bachelor's degree
- 4+ years of experience managing operational projects, with a minimum of 3 years in a leadership role.
- Strong communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels.
- Proven experience with project management tools (e.g., Confluence, Jira, Basecamp, G Suite).
- Ability to quickly learn new software and tools as needed.
- Strong time-management skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
- Experience driving operational improvements and implementing best practices.
- Ability to work both independently and within a collaborative, team-oriented environment.
- PMP certification or similar (preferred).
- Experience working in a high-growth, entrepreneurial environment.
- Prior experience in the gaming or fintech industry is a plus.
At Xsolla, we are passionate about providing a conducive environment for our team to thrive personally and professionally. Our comprehensive Benefits Program caters to the physical, mental, and emotional well-being of our full-time employees and their families. This includes 100% company-paid medical, dental, and vision plans, disability and life insurance, chiropractic coverage, flexible spending accounts, and a fully vested 401(k) retirement plan with a 4% company match from the start date.
Understanding the detrimental effects of burnout, we offer unlimited Flexible Time Off and 14 paid holidays each year. Personal and professional development is a cornerstone of our ethos at Xsolla. Each employee has a personalized career roadmap, developed in partnership with their manager, aligning individual and company goals. We support this growth through in-house training, independent study, conference attendance, and higher education opportunities.
PHYSICAL DEMANDS:
The role involves typical office activities such as sitting, standing, bending, lifting, and moving intermittently during working hours. These requirements can be met with or without reasonable accommodations. The responsibilities of this position are dynamic and may evolve to align with the organization's goals and objectives.
Xsolla is committed to ensuring the privacy and security of all information collected during hiring. Please direct any inquiries regarding GDPR or CCPA to careers@xsolla.com.
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