The La Jolla Beach & Tennis Club is currently seeking a highly skilled Director of Group Sales to join our team at our beautiful oceanfront property!
We are thrilled to announce an extraordinary opportunity at La Jolla Beach and Tennis Club and La Jolla Shores Hotel as we prepare for a transformative renovation project. This ambitious endeavor will not only revitalize our facilities but also elevate the guest experience to new heights. As part of our team, you will play a crucial role in shaping the future of these landmark hotels. We are seeking talented and dedicated individuals who are passionate about hospitality and eager to contribute to this exciting journey.
This is a unique chance to be involved in a project that will redefine these historic hotels in La Jolla. If you are ready to take on this challenge and be part of a dynamic team committed to excellence, we would love to hear from you.
- Free daily meal and salad bar
- Free parking
- Benefits including: Medical, Dental, Vision, 401K (based on employment status)
- Paid vacation, sick, and holiday time
- Dining discounts for employees (and up to 6 guests) at the Marine Room, The Shores Restaurant, and our Club Dining!
- Property retail shop and hotel discounts
- $500 referral bonus for referring new employees to The La Jolla Beach & Tennis Club
What we ask:
- Consistently provide professional, attentive, and genuinely friendly service
- Promote and follow LJBTC, Inc's Signature Service standards and requirements to ensure a lasting impression of exemplary service resulting in satisfied and loyal members and guests.
Schedule:
Full Time
AM/PM shifts.
SUMMARY
The Director of Group Sales is responsible for strategizing and implementing a successful business plan to target both corporate and social group clients for La Jolla Shores Hotel and La Jolla Beach and Tennis Club in order to meet and/or exceed group revenue goals.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Achieve and exceed total group budgeted room nights and revenue goals annually.
- Analyze and estimate total value of each piece of corporate/social group business and negotiate best situation for achieving optimum revenue for the hotel while ensuring excellent customer service.
- Utilize Ideas to analyze all groups.
- Use Knowland Group platform to uncover new and potential business.
- Plan and execute travel and tradeshow schedule.
- Collaborate with Teneo and SDTA on leads, FAMs, and sales calls.
- Regularly entertain clients on property and while traveling.
- Professionally represent the property and hotels in community and industry organizations and events.
- Collaborate, communicate and participate as a team player with fellow managers.
- Be a leader and role model to all team members.
- Ensure all pertinent information regarding group is logged onto call sheets and into sales files.
- Call on existing accounts and solicit new accounts through sales calls and emails.
- Travel to/from and attend Trade Shows and represent LJBTC Inc at industry-related events as required.
- Work with Group Rooms Coordinator to ensure rooming lists are received on time and entered.
- Monitor group pick up and manage attrition and addendums as needed.
- Write Sales contracts and follow up on return of contracts and deposits.
- Meet guests for site inspections, meeting with guests upon arrival and departure and provide knowledgeable information about the properties.
- Manage a smooth turnover to Conference Service Manager.
- Able to handle multiple tasks.
- Send professional correspondence to guests.
- Coordinate VIP amenity deliveries.
- Develop and maintain positive rapport with group contacts/meeting planners.
- Manage group inventory by ensuring all groups are cleaned up at cutoff.
- Demonstrate self-confidence, energy, and enthusiasm.
- Organize and maintain group room files and forward group sales related documents to other departments as required in a timely manner.
- Complete any reasonable request from your supervisor.
- Conduct research on key account room night/revenue performance at competitive-set.
- Plan and execute sales presentations.
- Consistently present a polished, professional image representing all La Jolla Beach and Tennis Club entities.
- Will be self-motivated, team-oriented, ambitious and driven for sales success.
- Additional duties as necessary and assigned.
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school or equivalent education required; Bachelor's degree from four-year college or university preferred;
Five years experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Requires excellent communication skills, both verbal and written. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedures manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
COMPUTER AND MATHEMATICAL SKILLS
Must possess computational ability and financial acumen. Knowledge of computer accounting programs, as well as budgetary analysis capabilities required. Ability to calculate figures and amounts including but not limited to discounts, interest, commissions and percentages. Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel and Group Sales platform.
REASONING ABILITY
Ability to analyze data and establish appropriate action plans. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to see, talk or hear; stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms.
ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet to moderate.
Employees in this position may be required to drive a vehicle in order to call on clients. Employees are required to perform all tasks as safely as possible and to adhere to the applicable safety procedures.
The La Jolla Beach & Tennis Club Inc. is committed to ensuring a safe work environment for all employees. In compliance with federal "Right to Know" requirements, the company freely discloses this information so that all employees are informed about potential hazards in the workplace. We encourage all employees to immediately report any known or potentially dangerous hazards to management.
INTERACTION
This position requires constant interaction with various people including: guests, clients, revenue and reservations managers, catering staff and front office managers. This position also frequently interacts with reservations and front desk staff and has occasional interaction with all other departments.
SCHEDULING
This company operates seven days a week, 24 hours a day. At times it may be necessary to move you from your accustomed shift if business or task assignments demand. In addition, it should be understood that business needs determine the amount of hours that you work to get the job done.
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