At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!
Job Overview:
- Enthusiastically represents United Parks & Resorts by displaying a positive attitude, maintaining a high level of energy and commitment to quality throughout all aspects of the job.
- The Director of Sales at SeaWorld San Diego will spearhead strategic planning and leadership to escalate sales growth. This position is crucial for the tactical planning and implementation of sales strategies aimed at enhancing financial performance and cultivating new business opportunities. Responsibilities include meeting annual sales goals, fostering new business, orchestrating the sales team, leading and supporting in cold calling, generating leads, and managing event execution.
Job Duties and Responsibilities:
- Leading the sales team and initiatives at SeaWorld San Diego to boost attendance and revenue, while meeting per capita and yield objectives.
- Strategic planning and execution of Sales operations for all designated market segments within the sales domain. Actively engage in daily sales team activities, including sales calls, communication, contract negotiations, product development, etc.
- Develop analyses, revenue models, sales, territory, and market plans, collateral, and budgets to achieve targets.
- Maintain a strong presence within the community and markets impacting SEA's business.
- Propel attendance, revenue, and boost sales through group bookings or Sales distribution channels in culinary/merchandise and other non-admission areas.
- Evaluate program effectiveness & ROI.
- Set individual objectives, and manage the sales team's projects and priorities.
- Guide individual and team growth through coaching, feedback, training, and performance management.
- Timely develop and present budget, aiming for optimal return on investment.
- Create and implement systems and ticket products in collaboration with SEA and park teams to widen ticket and other revenue product distribution, and introduce new offerings.
- Strategic supervision of direct-to-consumer ticket products, ensuring alignment with sales and marketing communications.
- Develop proactive contingency plans to guarantee target achievement.
- Host and inform key customers and customer groups.
- Undertake additional projects/duties for the overall advancement of the organization.
- Communicate professionally and effectively with Ambassadors, Vendors and our Guests.
- Perform other duties as assigned.
- Occasionally assist other locations and areas in the park as needed.
Education:
- Bachelor's degree, MBA preferred, or equivalent combination of 12+ years of work/education experience.
Competencies:
- Minimum of 3 years’ experience in sales and sales strategy with a documented record of success, and at least 3 years in the theme park, tourism, and/or hospitality sectors.
- At least 5 years of management/leadership experience.
- Strong written/verbal communication skills; able to read, write and speak English.
- Ability to speak in public.
- Personality characteristics that usually excel in the role.
Physical Requirements:
- Must be able to lift, push, pull and/or carry up to 50 lbs.
- Regular use of hands and fingers; reach with hands and arms; stoop, kneel, crouch or crawl.
- Position engages in extensive walking and standing throughout entire work shift and climb/ascend heights, if needed.
- Stand for prolonged periods of time.
- Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing).
- Position may be exposed to fumes, dust, odors and cold/heat temperature extremes.
- Perform cleaning duties including use of cleaning chemicals.
- Must be flexible in work locations as placement will depend on business needs and career development opportunities.
Availability:
- Available to work varying shifts or hours based on park hours, i.e. be able to work opening and closing shifts, nights, weekends, and Holidays.
Work Conditions:
- Work indoors and in outside weather conditions (i.e., direct sunlight, wet and/or humid).
- Able to handle multiple tasks in a fast-paced environment.
- Able to work in an environment with moderate noise levels.
- Must be able to manage time wisely and set priorities effectively.
- Able to positively interact with guests and co-workers of all ages, different ethnic/cultural backgrounds and/or language, and individuals with special needs.
Compensation: $75,000-$85,000
The perks of the position:
- Paid Time Off
- Complimentary Park Tickets and Passes
- Park Discounts on Food and Merchandise
- Medical, Dental, and Vision Insurance
- 401K Retirement plan
- Voluntary Insurance
- Life Insurance
- Disability Benefits
- Tuition Reimbursement
- Dependent and Health Care Flexible Spending Accounts
- Employee Assistance Program
- Legal Assistance Plan
EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
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