Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.
The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.
The Regional F&I Director will support and develop the F&I consultants, ensuring profitability, compliance, and revenue growth for the western region.
What will you do?
- Support F&I activity within the region.
- Collaborate with General Managers (GMs) to optimize Finance and Insurance (F&I) department performance, focusing on Production per Vehicle Retailed (PVR) and product penetrations.
- Partner with GMs to recruit new staff and minimize turnover in the F&I department.
- Ensure effective onboarding and training for new hires.
- Assist GMs in evaluating and managing the F&I department.
- Ensure adherence to all compliance policies and report any violations to the GM and National VP of Finance and Insurance.
- Stay updated on federal and state regulations, including Red Flags, OFAC, Privacy Notice, credit applications, and safeguards.
- Ensure all F&I staff are ACE certified.
- Ensure new Finance and Insurance consultants are trained on company policies and systems, including but not limited to: F&I product training, Darwin menu training, and digital contracting training.
- Continuously improve the skills of F&I staff through organized training sessions, including boot camps, Focus Meetings and Development visits.
- Actively take part in T/O to F&I training as needed, among other sales/FI training.
- Help with deal closures and resolve any issues with unresolved spots or Contracts in Transit (CITs).
- Maintain strong relationships with lenders to meet their expectations.
- Assist with desking practices and deal flow management.
- Ensure minimal product leakage and maximize relationships with Assurant by working closely with their field force.
- Monitor and resolve any Customer Satisfaction Index (CSI) issues.
- Provide regular reporting to General Manager, Market Director, and other stakeholders to include activity detail, accomplishments, insights and other evaluations.
- Perform all other duties and special projects as assigned.
What are we looking for?
- Bachelor's degree required, Master’s preferred.
- Extensive knowledge and experience within Automotive Retail and general knowledge of areas, departments and/or function(s) within and across other disciplines.
- Proficient in various desktop tools including MS Office Programs (i.e. Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint etc.).
- 8+ years’ experience, including 5+ at a leadership level; multiple levels of reporting relationships strongly preferred.
- Thorough understanding of federal and state regulations affecting automotive finance, including Red Flags, OFAC, Privacy Notices, and credit application.
- Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure.
- Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function.
- Excellent organizational skills and attention to detail.
- Excellent time management skills, with a proven ability to meet deadlines.
- Excellent analytical and critical thinking skills.
- Ability to prioritize tasks and to delegate them when appropriate.
- Adjusts quickly to new or changing work environment.
- Applies broad business and management expertise to drive financial and operational performance across multiple departments and/or functions.
- Superior verbal and written communication skills.
- Excellent interpersonal, counseling, and negotiation skills.
- Excellent presentation skills.
- Effectively coaches, gives performance feedback and provides development opportunities within related multiple areas or departments and/or functions.
- Inspires teams’ success by creating the right working climate.
- Interaction with others requires understanding, influencing and supporting people, through applying technical knowledge or rational arguments, aimed at causing action or acceptance by others.
At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgment that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.
At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):
- Health Insurance
- Vision Insurance
- Dental Insurance
- Life and Disability Insurance
- Flexible Spending and Health Savings Accounts
- Employee Assistance Program
- 401(k) plan with Company Match
- Paid Time Off (PTO)
- Paid Holidays, Bereavement, and Jury Duty
- Paid Pregnancy/Parental leave
- Paid Military Leave
- Tuition Reimbursement
Pay:
We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $112,160.00 - $176,645.00 USD annually for full-time employees. The annual compensation range is comprised of base pay and bonus earnings.
Equal Opportunity Employment and Accommodations:
Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
If you are a person with a disability needing assistance with the application process, please contact HR@Holman.com
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
