Sr. CRMA Analyst
ID: 2024-5124
Department: Information Technology
Position Type: Regular
Location: US-MN-Eagan
Job Overview
We are looking for a Sr. CRMA Analyst to support our Salesforce eco-system. The Sr. CRM Analyst will be responsible for designing, developing, implementing, and optimizing advanced analytics solutions using Salesforce CRM Analytics (CRMA, formerly known as Einstein Analytics). The ideal candidate will have a strong background in Salesforce, data analytics, and business intelligence, with the technical skills to present actionable insights to inform strategic decisions.
Highlights of your role
- Work with stakeholders across several business units and functions to define reporting and analytics requirements.
- Develop a deep understanding of the company's business processes and customer journeys and how to connect them to data.
- Design and develop visually appealing and easily digestible Salesforce CRM Analytics data applications, datasets, lenses, dashboards, and stories to provide actionable insights and drive data-driven decision-making.
- Improve performance in CRMA, including optimizing queries, building scalable recipes, and designing reusable datasets.
- Lead the design of data transformation processes, including dataflows and datasets, as well as create dashboard wireframes and stories describing their function.
- Prepare data for visualization (e.g., data profiling, data cleansing, volume assessment, partitioning, modeling data, etc.).
- Ensure related metrics across business units are aligned with strategic priorities.
- Analyze, monitor, and identify trends in key performance metrics.
- Identify gaps in metrics that may lead to actionable insights.
- Communicate and present insights to colleagues and stakeholders.
- Stay updated with the latest features and capabilities of Salesforce CRM Analytics and proactively recommend enhancements and improvements to existing solutions.
You're a good fit if you have (or if you can)
- Bachelor's degree in business, marketing, information systems, or a related field.
- Proven ability to tell a story through visualizations and data, specifically CRM data.
- Detail-oriented with a focus on accuracy in data collection and process standardization.
- Minimum 3-5 years hands-on experience with CRM Analytics/Einstein Analytics/Tableau CRM and Salesforce reports.
- Strong proficiency in Salesforce, including Salesforce CRM Analytics.
- Experience with data integration tools and techniques, such as Salesforce Data Loader, ETL tools, and APIs.
- Skilled in dashboard visualization development best practices.
- Proficiency in SAQL (Salesforce Analytics Query Language), dataflows, datasets, lenses, dashboards, and stories in Salesforce Einstein Analytics.
- Proficiency in SQL and data manipulation languages.
- Knowledge of data warehousing concepts and technologies.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders.
- Strong analytical and strategic thinking skills.
- Ability to make data-driven decisions.
- Strong analytical and statistical skills and experience managing large data sets.
- Strong communication and presentation skills.
- Experience with other Salesforce products, such as Sales Cloud, Service Cloud, or Marketing Cloud.
Also want to make sure you have
- Salesforce certification in Tableau CRM & Einstein Discovery Consultant is highly preferred.
- Experience with Tableau or Power BI is highly preferred.
- Experience with BigQuery, Google Analytics, and marketing attribution models.
- Experience mentoring other analysts and data engineers.
We invite you to See Yourself at Marvin
From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities. You also belong to one of America's Top 20 Large Employers of 2024, according to an exclusive ranking by Forbes Magazine.
For more than 100 years, we've been designing, building, and engineering premier products. Today, in our 16 locations across North America, we manufacture Marvin's portfolio of products, which includes Infinity Replacement Windows, TruStile Doors, and Marvin Coastline brands.
Together, we live our values and enjoy a culture that feels like home. Our better living approach to benefits supports you at work and beyond. From day one, you receive health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more! A few unique offerings include:
- $300 annual wellbeing account to spend on whatever makes you happy + healthy.
- Better Living Day! (a paid day off to go have some fun).
- Annual profit sharing - get rewarded for the role everyone plays in making Marvin a success.
- Giving at Marvin - join coordinated volunteer opportunities.
- Brighter Days Fund - financial support thanks to your colleagues and the Marvin family should you suffer a personal hardship.
When you belong to the Marvin team, it's all part of the package. Apply today!
Marvin is an Equal Opportunity Employer
This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the employee. Accommodation may be made to enable an individual with a disability to perform the essential functions of the position. Any employment offer depends on completing a background check and drug screen to company standards.
