What You’ll Do:
- Create and execute comprehensive strategies to improve user retention and increase subscription renewals for our Inkitt, Galatea, and GalateaTV products
- Develop targeted initiatives to retain paying subscribers, optimizing our subscription renewal process and our subscription models to maximize customer lifetime value
- Utilize data-driven insights to understand user behavior, identify churn risks, and implement strategies to boost engagement and reduce attrition
- With a deep understanding of our users’ needs, wishes, and problems, you will work closely with our VP of Product to build a long term roadmap and champion our customers’ needs at all times
- Oversee every step of the product lifecycle, including ideation, strategic planning, tactical initiatives, vision, strategy, roadmap, development, and distribution
- Define metrics and make product and strategic decisions based on A/B testing, experimentation, and user research
- Analyze & report product data from users, stakeholders, and other teams to shape requirements, features, and end products
- Collaborate with key stakeholders across product, engineering, design, analytics, marketing, and more
What You'll Bring:
- 5+ years in product management roles, with a proven track record of managing complex product lifecycles from ideation to launch, with experience in an early-stage startup environment
- Experience in customer engagement and community building
- Proficiency in SQL and solid understanding of KPIs related to retention, renewals, and user engagement
- Experience in managing the product lifecycle for mobile and web applications within the B2C space
- Startup Hungry: You are proactive; able to thrive in a fast-paced evolving work environment
- Think out of the box: You have experience with identifying various business problems or product flaws by coming up with creative solutions
- Passion for creating and designing useful innovative products
- Empathy: Deeply understand our readers, writers, engineers, designers, business stakeholders
- Location: Onsite in San Francisco, CA
Who We Are Looking For:
- Autonomous
- Bring solutions instead of problems
- Data driven
- Quick to action
- A high functioning workaholic
- Looking for exponential career growth
- Have lots of fun building a generational AI x Entertainment company
What We’ll Offer:
- 401k plan, designed to help you save for the future
- Health benefits tailored to your needs, including medical, dental, and vision coverage
- Professional coaching for everyone
- Team-building events, including our annual Tulum trip
- Unlimited access to our Galatea app and Galatea TV app
- Unlimited budget for self-development books
- Charity donation of your choice at your one year anniversary
- Free lunch in office every day
- Class Pass membership for US based employee and gym access for Berlin employees
- Dog/cat friendly offices in Berlin and San Francisco
The annual base salary range for this position is $70,000—$360,000 USD. Compensation will be determined by skill level, proficiencies, and experience.
At Inkitt, we strive to build a company culture and provide employment opportunities based on diversity and inclusion. We believe every author should have an equal opportunity to succeed, as should our team members. As a growing team from 20+ countries, we welcome everyone to apply.
We look forward to hearing from you!
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