Financial Operations Associate - Portuguese Speaking
Your role in a nutshell:
The main responsibilities of the Order To Cash Financial Operations Associate are to support all Treasury Cash Management & Order To Cash activities in connection with the Portugal, Czech, Romanian & Spanish Local Markets. They handle incoming payments, perform dealer/agent account reconciliations and ensure compliance with internal/ external audit and SOX requirements. In addition, they answer and investigate customer queries and reporting activities for KPIs & Controls. In case of commission support, compute dealer commissions, ensure proper and timely payment, and handle dealer claims.
What you'll do:
- Support all TCM/OTC activities of multiple Local Markets
- Ensure processing of incoming Customer payments
- Answer all reconciliation requests and handle dealer queries
- Take ownership of issue resolution, including root cause analysis
- Prepare KPI, Bad Debt, Sox Controls & other reports
- Participate in Team & Local Market meetings
- Achieve KPIs & Personal Development Goals
What you'll bring to our team:
- Intermediate English and Portuguese language knowledge
- Retail/telecom experience (desired)
- Financial accounting experience (desired)
- Advanced Excel knowledge
- SAP knowledge
- SSC experience (desired)
- Analytical skills
- Problem-solving skills
- Team player
In return, we provide you with:
- A dynamic environment where innovative ideas are always welcome
- A collaborative community where your professional goals and work are supported by a diverse team
- Access to internal trainings through Vodafone University and external trainings via other providers
- A supportive internal coaching and mentoring culture
- Opportunities to participate in company activities and Vodafone Foundation events
- Corporate assets including a laptop and mobile phone with Vodafone RED subscription (unlimited voice, text message, and data within the EU)
- Cafeteria package
- Private Medical Services
- Employee Assistance Program to support your wellbeing and mental health
- Life and accident insurance
- You can work remotely overseas for 20 days a year
- 16 weeks fully paid parental leave. This applies to all non-birthing partners who become parents due to birth or adoption
- You and your family members can enjoy several discounts from our partners
- You will be working in a hybrid model, which means 3 days working from home with 2 days office visit per week
What you need to know about us:
We are the engine that powers Vodafone around the world: our work impacts millions of people around the globe every day. If you want to experiment and learn fast, integrated into an international, multicultural and inclusive team, then _VOIS is the place for you.
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