Director, Amazon
Caring for skin means caring for people.
It all started with a pharmacist and a dream almost 140 years ago. Today, Beiersdorf is a global company with iconic brands - Coppertone, Aquaphor, Eucerin and NIVEA - focused on providing innovative, clinically-proven and safe skin and sun care solutions to more than 500 million consumers in over 200 countries - making people feel comfortable in their own skin.
At Beiersdorf, we care beyond skin. We care for people - our employees, our customers, our consumers and our communities - and our planet. We know that diversity of thought, backgrounds, experience and perspective enriches our culture and fosters innovation and ingenuity. We know that responsibly-sourced, sustainable products and packaging make for a more sustainable future. And we know that when your skin feels better, you feel better.
A welcoming workplace that offers personal and professional growth for all individuals.
At Beiersdorf, you'll find:
- A welcoming workplace that fosters diversity, inclusion and belonging where every team member feels valued, respected, and supported.
- Nimble teams that enjoy challenging work and the ability to make an impact.
- A dynamic community of life-long learners that values acumen, aptitude and the ability to learn as well as hard skills and established expertise.
- A purpose-led company that cares about your personal and professional development with the right balance of structure and flexibility to thrive.
- A collaborative culture that leads with care, trust, simplicity and courage.
Unique benefits that consider the whole person.
We understand that you have a life outside of work, and we support you with unique benefits including:
- Generous and flexible PTO policy.
- Summer Friday hours.
- Paid Parental Leave.
- Comprehensive Wellness and Benefits program.
- Cash Balance Plan (similar to a pension).
- 401k match.
- Growing number of Employee Resource Groups or affinity groups - to foster meaningful connections and belonging with other colleagues.
- Dynamic work model - a hybrid of 3 days in-office collaboration and 2 remote focused work days.
Experience, skills and competencies that lend themselves to this role:
We know that experience comes in all forms and we're not necessarily looking for individuals who can hit the ground running ('check all the boxes') but may bring a unique blend of competence and capabilities that can grow into a role and/or bring new skills to the team.
RESPONSIBILITIES:
Business & Platform Excellence
- Commercial Sales Channel Ownership
- Develop and execute Amazon sales targets and strategies to drive aggressive revenue and market share growth; deliver weekly, monthly, quarterly, and annual financial targets.
- Forecasting - Deliver a unit and dollar sales forecast that aligns with consumer/customer demand. Play an active role in monthly S&OP meetings.
- Responsible for the full P&L of the business unit and for monitoring it monthly, from retail sales down to Operating Profit.
- Platform Operations + Optimization
- Manage Day to Day Interactions with Amazon - Andon Cord management, Vendor Central, and daily Amazon activities.
- Monitor Operational Metrics and work with Supply Chain & Finance to improve performance and lower chargebacks.
- Collaborate closely with Supply chain to monitor Amazon inventory health and take action for low or overstock items.
Marketing
- In coordination with our Amazon Performance Marketing Manager, drive ROI of our dedicated media spend on Amazon through close management of our ad agency and directly with Amazon DSP team.
- Develop and monitor marketing investment plan and strategy per brand.
- Collaborate with Marketing department and Digital Shelf CX team to develop best-in-class Ecommerce content and new launch experiences.
- Leadership - Provide strategic thought leadership to the organization on product development, merchandising, pricing, promotion, and assortment optimization opportunities with key customers.
- Evaluate and participate in marketing opportunities suitable for brand visibility.
- Ad Planning and Execution - Prime Day, T5 and other MAP promotions.
Amazon Customer Relationship
- Customer Meetings - Coordinate, plan, and facilitate meetings with Amazon Retail, Innovation, Ads team (i.e. Line Reviews and Top to Top).
- Amazon Vendor Services - Manage internal Amazon AVS representative.
- Amazon Vendor Negotiation - Lead all negotiations in partnership with Senior Director of Ecommerce and Finance.
Performance Analysis & Reporting
- Account scorecard - Deliver monthly performance and key metric scorecards and provide meaningful insights on customer and market performance.
- Develop presentation decks to report on Amazon performance for board meetings and monthly global reporting.
Team Leadership and Development:
- Lead and mentor a team of eCommerce professionals, including Account Manager, Performance Marketer, as well as cross-functional team members.
- Foster a collaborative and high-performance culture that encourages innovation and continuous improvement.
- Work closely with marketing, product development, and supply chain teams to ensure alignment and support for Amazon initiatives.
- Coordinate with external partners and vendors to enhance eCommerce capabilities.
QUALIFICATIONS:
- Bachelor's degree in related field.
- 6+ years of working experience within Amazon Ecommerce.
- 8+ years of working experience within Ecommerce.
- Experience with Amazon catalog, content, and advertising management.
- Experience handling a full business unit P&L, and being able to drive the top and bottom-line to reach and surpass company objectives.
- Experience with forecasting demand at a SKU level, and developing a strategic sales plan to build the Amazon business.
- Knowledge of Ecommerce operations and ability to collaborate cross-functionally with various departments to build processes for Ecom business.
- Prior team management experience and leadership skills.
- Strong Microsoft Excel and Powerpoint capabilities.
- Ability to multi-task effectively in a fast-paced environment.
- Prior experiences building and implementing social media strategies on Instagram, Pinterest, Tik Tok a plus.
- Personal Care / Beauty experience highly preferred.
ADDITIONAL INFORMATION:
At Beiersdorf, we embrace Diversity and aim to provide equal opportunities to all of our applicants - regardless of e.g. gender, sexual identity, nationality, ethnicity, religion or ideology, disability or age. We would therefore kindly ask you to include only information and data in your documents which are relevant for the assessment of your application (e.g. curriculum vitae with relevant references and certificates). For instance, please feel free to upload your CV without a picture.
Beiersdorf North America Company Culture Highlights
- Winner of Comparably's Award for Best Company Outlook 2024.
- Winner of Comparably's Award for Best Sales Team 2023, 2024.
- Winner of Comparably's Award for Best Leadership Teams 2023.
- Winner of Comparably's Award for Best Company Culture 2023.
- Winner of Comparably's Award for Best Company Compensation 2022, 2023.
- Winner of Comparably's Award for Happiest Employees 2022,2023.
- Winner of Comparably's Award for Best Company for Diversity 2022.
- Beiersdorf North America is ranked in the top 5% of companies for CEO rating on Comparably.
- Beiersdorf North America is ranked in the top 10% of companies for Leadership rating on Comparably.
Check us out on Comparably: https://www.comparably.com/companies/beiersdorf
Having trouble applying? Go to www.BeiersdorfUSA.com to search our careers page. Beiersdorf is an Equal Opportunity Employer.
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