116 Newtown Rd, Danbury, CT 06810, USA Req #275
Tuesday, March 15, 2022
The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing, and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation, and reservations.
Responsibilities
- Must be able to work with and understand financial information and data, and basic arithmetic functions.
- Must be able to prioritize job functions in order to meet deadlines.
- Perform guest services functions as required (i.e. check guests in/out, take reservations, wake-up calls, etc.).
- Audit and reconcile financial and statistical reports.
- Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards.
- Prepare and distribute month-end reports.
- Audit and reconcile all Front Desk and Cashier’s work.
- Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
- Prioritize job functions in order to meet deadlines.
- Ensure accuracy of all numbers reported including statistics.
- Input and update financial information into corporate communications network.
- Perform daily, weekly, monthly, and annual data processing system functions as required.
- Ensure overall guest satisfaction.
Qualifications
- High School diploma or equivalent and/or one year of progressive experience in a hotel or related field required.
- Guest Service Experience preferred.
- Computer knowledge/skills required.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
- Perform other duties as requested by management.
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