SENIOR MANAGEMENT ANALYST I - SES - 65000479
Date: Sep 25, 2024
Requisition No: 838304
Candidate Profile (application) must be complete in its entirety.
- Include supervisor names and phone numbers of all periods of employment.
- Account for and explain any gaps in employment so that the hiring process is not delayed. Gaps of employment 3 months or more MUST be addressed on application.
- Experience, education, training, knowledge, skills, and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.
- It is unacceptable to use the statement “See Resume” in place of entering work history.
- Periods of employment should be entered with the most recent/current listed first.
- If you are a retiree of the Florida Retirement System (FRS), please contact the FRS to determine if your current benefits may be affected if you are reemployed with the State of Florida in an FRS-covered position.
- If claiming Right to First Interview, candidates MUST attach a copy of your official layoff letter when applying.
- All documentation is due by the close of the vacancy announcement.
If you experience problems applying online, please call the People First Service Center at (877) 562-7287.
PAPER APPLICATIONS WILL NOT BE ACCEPTED BY THE AGENCY. APPLICATIONS MUST BE SUBMITTED THROUGH THE PEOPLE FIRST SYSTEM.
Mission Statement: To promote the well-being, safety, and independence of Florida’s elders, their families, and caregivers.
Vision Statement: For all Floridians to live well and age well.
We are seeking an enthusiastic individual with a desire to share our Agency’s mission to promote the well-being, safety, and independence of Florida's seniors, their families, and caregivers, and the vision for all Floridians to live well and age well. If you have good judgment, a desire to enrich the lives of others, and share our mission and vision, please consider joining our team.
WHERE YOU WILL WORK:
The Department of Elder Affairs provides most direct services through its Division of Statewide Community-Based Services, which works through the state’s 11 Area Agencies on Aging and local service providers to deliver essential services to a vital segment of the population. The major focus of DOEA is to provide home and community-based services to seniors who are at risk of being placed into a long-term care facility because of their degree of frailty.
BENEFITS OF WORKING FOR THE STATE OF FLORIDA:
- State Group Health Insurance Coverage;
- $25,000 Life Insurance Policy (100% paid by employer);
- Dental, vision, and other supplemental insurance options available;
- Annual and Sick Leave benefits;
- 10 paid holidays each year;
- Retirement plan options, including employer contributions;
- Flexible Spending Accounts;
- Tuition waivers to attend State of Florida community colleges, colleges, and universities!
For a more complete list of benefits, click here.
DUTIES AND RESPONSIBILITIES:
This is a self-directed management and consultative position which serves as the District Ombudsman Manager. The District Ombudsman Manager is a designated representative of the Office of State Long-Term Care Ombudsman Manager, or designee.
- Manages operational activities and processes to meet specific, measurable objectives and ensure compliance with statewide and operational goals, objectives, law, and policies and procedures.
- Review and approves cases and assessment documentation.
- Develops and implements volunteers and staff in the operation and execution of federal and state mandated responsibilities.
- Resolves programmatic, administrative and operational issues in consultation with program supervisors.
- Informs long-term care facility residents of their rights; investigates and resolves long-term residents’ complaints; conducts assessments, as needed and directed; identifies significant individual and systemic problems affecting residents.
- Monitors and comments on the development and implementation of federal, state, and local long-term care laws and policies.
- Serves on interdisciplinary staff teams as directed with the Agency of Health Care Administration, the Department of Children and Families, and other entities to develop and resolve issues or barriers to quality provision of services.
- Manages the web-based documentation system and completes documentation for submission to the National Ombudsman Reporting Systems.
- Provides consultation, information and referrals to long-term care facility staff and private individuals, including residents.
- Supervises staff and volunteers to ensure compliance with federal, state and program mandates.
- Performs other duties as assigned.
KNOWLEDGE, SKILLS & ABILITIES REQUIRED:
- Ability to interpret and apply federal, state, and local laws, regulations, and policies;
- Background in advocacy, familiarity with mental health facilities, problem-solving, consumer education, long-term care, and/or community organizing;
- Ability to work well with individuals and groups, to express ideas and information orally and in writing;
- Knowledge of regulatory functions and their effects on residents in long-term care facilities and proficiency in Microsoft Office Suite.
REQUIREMENTS:
- Bachelors’ degree or commensurate experience.
- If selected for employment, an applicant will be required to become a certified Ombudsman upon the time frame set by employer.
- Travel is required. Overnight travel may be required. Must possess a valid Florida driver license.
SPECIAL NOTE:
Preference will be given to the Department of Elder Affairs employees.
BACKGROUND CHECKS:
A Successful completion of a Level 2 Criminal History Background Check is required for all applicants selected for this position.
APPLICANT INFORMATION:
Applicants should apply on-line via the People First Website here by 11:59 p.m. (EST) on the closing date of the position vacancy advertisement.
If you have problems applying online, call the People First Service Center at 1-877-562-7287. Paper applications will not be accepted by the agency.
The Department of Elder Affairs is an
#J-18808-Ljbffr
