Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.
Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.
We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Role
Manages a team responsible for the accurate and timely reporting of critical sales data. Create and maintain measurement guidelines tracking performance across applications and products. Directs employees in the performance of advanced data management activities resulting in daily/monthly release of global sales performance. Analyze data and create controls for adherence to sales reporting guidelines. Contributes to the long-term strategic planning of sales reporting with finance and business leaders. Responsible for process improvement and overall sales reporting function.
The Main Responsibilities
- Drive people, processes, and infrastructure of data that measure end-to-end sales activities.
- Maintain business rules translating into requirements with technical partners that are applied into corporate data warehouse.
- Plan and drive technical development projects with IT partners including design, testing, and monthly releases.
- Direct the design and completion of complex contract reviews and financial analysis of data to help assess sales recognition credit.
- Design and direct multiple projects to improve processes and procedures while documenting existing processes.
- Direct the review of customer contracts and financial analysis on complicated sales issues.
- Ensure accuracy of results by oversight of sales credit adjustment process, tickets, and reporting.
- Drives continuous improvement in the end-to-end sales recognition process including SOV (Sales order value) interface to SAP Commissions.
- Maintain and develop reporting capabilities with Business Intelligence support team.
- Innovate and adapt sales recognition strategy to align with Lumen's North Star Strategy.
What We Look For in a Candidate
Motivated and creative thinker with outstanding analytical skills. Data management skills working with large volumes of data in complex operating environment. A strong communicator with business partnering background and a proven track record at building relationships with stakeholders. Strong technical competencies. Strong interpersonal communications skills across all levels of management both verbal and written. Telecom/Technology industry experience preferred. Ability to strictly enforce policy and refine procedures. Project management skills and vision for process improvements.
5+ years of experience managing teams and financial close processes.
Bachelor’s or master’s degree in a related field (Business, Finance, Accounting, Technology).
Competencies working with sales-related software for CRM (Salesforce.com), quoting, ERP, and order entry systems.
Experience with analytic and business intelligence software (Power BI, Tableau, Essbase, SAC).
Sales reporting and compensation experience working with large Enterprise sales teams.
Understanding of relational data and analytical tools such as SQL, Power BI or Power Query.
Compensation
The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.
Location Based Pay Ranges
- $128310 - $171080 in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD.
- $135060 - $180080 in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY.
- $141820 - $189090 in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI.
- $148570 - $198090 in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA.
As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
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