AVP - Account Management

Work180 • Washington, DC, United States • $200k - $250k / year • 4w ago

AVP - Affluent Personal Insurance (NC Hybrid or E.S.T. Remote)

NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com .

Summary:

The Assistant Vice President assists the Vice President with responsibility for multiple highly complex clients. Manages new and existing clients, maintains strong relationships with key client stakeholders and carriers and is responsible for policy compliance and human resources functions.

This role will ideally report to our Charlotte, NC office on a hybrid work schedule. We will consider remote options for highly qualified candidates with extensive experience in High-Net-Worth Personal Lines who can work a full-time schedule in Eastern Standard Time.

Essential Duties and Responsibilities:

Develop and maintain ongoing relationships with complex and large clients; Act as the subject matter expert on Property & Casualty and carrier products and services
May supervise an account team.
Maintains and manages solid relationships with clients and carrier sales representatives. Negotiate with carriers for best possible result
Work with Senior Leadership team to develop regional client deliverables. Ensure deliverables are executed within the local office(s) and that they are complete, accurate and conform to NFP standards. Make adjustments as necessary
Attend renewal and strategy meetings with high-profile or challenging clients. Manage team structure and monitor team workload to determine capacity to take on new clients

Knowledge, Skills, and/or Abilities:

Personal Lines with extensive High Net Worth Account/Client Management experience. This must include experience at an independent agency or retail insurance brokerage
Familiarity with major markets, such as AIG, Chubb/ACE, PURE and Cincinnati Financial. This includes knowledge of their products, appetite and experience with their quoting systems
Comprehensive experience with the metropolitan New York area markets preferred
Highly professional and self-motivated
Strong verbal and written communication skills as well as excellent interpersonal skills with the ability to communicate with clients, colleagues, and carriers
Proficiency in Outlook, Word, and Excel
Excellent written communication skills – writes clearly; edits work for spelling and grammar; varies writing style to meet needs; presents numeric data effectively; able to read and interpret written information.
Self-confident to make sound independent decisions
Ability to successfully interact with a variety of people/personalities
Strong leadership skills
Must be able to read, analyze and reconcile financial reports
Possess technical expertise plus good analytical and problem-solving skills
Ability to handle situations in a calm, courteous and professional manner

Education and/or Experience:

More than 10 years industry and product line experience.
A bachelor’s degree preferred. HS Diploma or GED is required
In addition to familiarity with the major markets as mentioned above, a familiarity with carriers such as Travelers and Progressive as well as The National Flood Ins. Program
Experience with an agency management system/CRM is required. Fluency with Epic is a plus

Certificates, Licenses, Registration:

Property & Casualty Broker's License required upon hire
CPCU or other P&C designation preferred.

What We Offer

NFP is proud to offer a competitive salary, PTO and paid holidays, 401(k) with match, exclusive discount programs, health and wellness programs, and more. Our people-first culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $85,000 – $130,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.