As a Health and Benefits Director, you will lead client engagements involving the design and management of the full array of health and benefits programs. You will drive the strategy and grow relationships with current clients by leveraging your expertise alongside WTW’s array of solutions and capabilities and will generate new business by participating in prospecting activities. You will have the opportunity to provide input into the evolution of the WTW Health and Benefits practice and to be a leader in the marketplace.
The Role:
- Leading the client service team in the design and delivery of project plans; ensuring progress against established objectives, budgets, timelines, deliverables and quality standards.
- Proactively advising clients and ensuring the delivery of superior client service.
- Leading vendor procurement strategy, negotiation, implementation, and optimization activities.
- Engaging specialist resources and subject matter experts to solve for client needs and generate new business.
- Materially growing Health and Benefits revenue through anticipating client needs, cross-selling new solutions to current clients, and serving as the Health and Benefits expert in new client pursuits by crafting solutions to meet prospect needs.
- Demonstrating extensive leadership ability by directly managing and/or mentoring other colleagues.
- Conducting final review deliverables to ensure alignment to client objectives, leverage of optimal WTW recommendations, services and solutions, and adherence to WTW professional excellence standards.
Requirements:
- 10+ years’ experience and demonstrated success in the design/management of increasingly complex health and welfare plans gained in a consulting or brokerage environment or similar experience in a consultative role gained at a carrier or vendor.
- Strong financial skills: prior experience in health and welfare product pricing, underwriting or valuation work preferred.
- Ability to expand relationships with current clients.
- Polished and well-developed oral and written communication skills.
- Flexibility and proven ability to identify and resolve issues.
- Strong analytical, creative and integrative skills.
- Excellent Microsoft Office skills, particularly in Excel and PowerPoint.
- State Life and Health license required within 90 days of joining.
- CEBS designation, or health and welfare actuarial or underwriting training desired.
- Bachelor's degree strongly preferred; high school diploma required.
Note that visa employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
EOE, including disability/vets.
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