Job Title: Business Development Partner
Location: Hybrid role with regular travel within the Yorkshire region
Salary: Competitive
Working Pattern: 37.5 hours per week - Hybrid working
Our Values
Our colleagues are passionate, kind, and resilient and they go the extra mile for the people we support and each other. We have this expectation of all our colleagues.
Our values reflect us all and they’re at the heart of everything we do. They set out our culture, the way we behave and the way we do things.
We're very proud to be recognised as one of the best organisations to work in by ‘The Sunday Times Best Places to Work 2024’.
Role Overview
We are looking for an experienced Business Development Partner to join our growing Commercial team at ivolve. The role covers the North of England and involves building strong working relationships with referrers and generating appropriate referrals. The ideal candidate will have a minimum of three years business development/commercial experience in social care, a good knowledge of the sector and excellent relationship building skills.
We are looking for someone who has a proven track record in a similar role and someone who is confident, articulate and happy to work as part of a growing team.
Main Responsibilities
- Generating referrals for services across the group with a view to achieving budgeting occupancy at all sites
- Building and developing strong working relationships with referrers and commissioners across the North of England
- Meeting referrers and commissioners face to face (or via MSTeams) on a regular basis
- Facilitating referrer visits to the service, working with the Manager to present each service well
- Identifying new contacts and initiating the relationship building process
- Reporting on unmet need and highlighting growth opportunities for ivolve
- Monitoring conversion rate in the North and report on any challenges
- Monitoring competitor activity and reporting any new developments
- Using the company CRM system to record contact with referrers and commissioners
- Monthly reporting on commissioner/referrer feedback
- Regular visits to the services
- Working alongside marketing to distribute and follow up compelling marketing collateral
- Attending conferences and events on behalf of the company
Skills and Experience
- A minimum of three years’ experience in a Business Development role within health and/or social care
- Ability to build and maintain strong working relationships quickly and, on occasion, from the very beginning
- Strong understanding of the social care market and its challenges
- Ability to work to targets
- Ability to develop and maintain strong relationships internally and externally
- Excellent verbal and written communication skills
- Able to influence at all levels
- Able to manage relationships with tact and diplomacy
- Highly organised with excellent prioritisation skills
- Good working knowledge of Microsoft Office
- Knowledge of HubSpot or other CRM systems would be advantageous
How We Will Support You
We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay, 25 days of annual leave + bank holidays and pension.
Your birthday off with pay after a year of service and there is a £300 refer a friend scheme too!
Industry-Leading Recognition
- Colleague lotto - giving everyone the opportunity to win great cash prizes
- Prize winning scratch cards aligned with values in action!
- We recognise our colleagues who go above and beyond – our ‘Heroes’ are nominated by colleagues for quarterly and annual awards
- Loyalty Scheme - recognising colleagues at work anniversaries
- Your birthday off after a year’s service!
Social Wellbeing
- Award-winning App for news and info
- Internal social media
- Team communities
Financial Wellbeing
- Discounts include high street, supermarkets, flash sales, gym memberships and more
- Blue Light discount programme, funded by us
- Salary Finance scheme for lower cost loans and to save for special occasions or rainy days
- Government mileage rates if you need to travel
Emotional Wellbeing
- Free confidential Employee Assistance Programme with qualified counsellors
- Free wellbeing App
- Practical advice covering things like consumer rights, anxiety, childcare and more
Training and Development to Reach Your Potential
- Learning journey that grows with you to reach care worker standards
- Specialist skills training including Autism, Dementia and Mental Health
- Career pathways that include flexible apprenticeships and nationally recognised qualifications
- Cover the cost of relevant professional memberships
5 More Reasons to Work with Ivolve
- Our people are pretty fabulous. We take pride and pleasure in helping others to flourish
- There’s a great energy across the business and a strong sense of teamwork
- Very few jobs have such an impact on people’s lives – we bring joy to people every day
- We have a proud history, we’re a big organisation of over 4,000 colleagues supporting over 1,300 people
- We build and nourish relationships with the people we support
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