Director of Product Sales - Connected Experiences (CEx)
Location: United States, North Carolina, Charlotte
Date Posted: Sep 20, 2024
When you join Verizon, you want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work, and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world.
As part of the Leadership team, the Director of Connected Experiences is the thought leader around three key practice areas: Verizon's Secure Intelligent Communications, Anywhere Workplace Solutions, and Digital CX Solutions. In this role, the Director leads a team of highly skilled managers and sales specialists to set the strategic direction for the practice areas while managing the tactical day-to-day sales results. The Director will develop business solutions for customers while leading and managing all sales functions in the GE Americas segments they are aligned to, with the goal of meeting and exceeding all business metrics/objectives, including revenue, sales, and SG&A.
The successful candidate will be a passionate and proactive visionary in driving operational readiness and strategic business initiatives to exceed objectives. The candidate must have a proven successful track record of exceeding targets in our emerging technology space. The Director must be a strong leader, extremely well-organized, analytical, detail-oriented, and quality-minded. They must be able to identify process improvements in reporting, analytics, forecasting, and performance metrics.
The Director will:
- Align daily sales activity to the Verizon Credo
- Maintain accurate forecast metrics and reporting
- Direct, coach, and mentor sales leaders and teams to meet/exceed key performance metrics
- Measure the effectiveness of sales leaders and team's customer engagement, relationship development, and solution expertise
- Adopt and measure sales teams and opportunity funnels with Verizon Velocity Selling
- Matrix manage all stakeholders, including Marketing and Product management, to align to consistent strategy and execution worldwide
- Partner closely with core sales leaders to identify, develop, and close additional opportunities at existing enterprise clients & work with each sales team to close large deals
- Identify all the key influencers and present the Verizon value proposition to executive-level clients
- Help sales teams identify and overcome business and technical barriers to sale
- Deeply engage in deal creation, deal financials, and deal execution strategies that will drive new logo growth
- Build and retain strong relationships within the partner ecosystem
You'll need to have:
- Bachelor's degree or four or more years of work experience
- Six or more years of relevant work experience
- 6+ years sales experience with Enterprise Customers, with emphasis in Advanced Communications, SAAS, and/or IT space
- Proven ability to deliver results in a fast-paced environment while balancing multiple highly complex cross-functional projects
- Ability to lead in a matrixed environment with multiple stakeholders
- Track record of exceeding sales revenue
- Successful sales management experience leading a multi-departmental team setup to meet specific customer requirements
- Experience with solution selling to C-level Executives in the Fortune 500 and Global market, with emphasis on digital technologies and advanced voice communications
- Strong business acumen and business financial analysis skills
- Excellent project management, team leadership, and interpersonal skills; knowledge of corporate business strategy, Wireline/Wireless technology, market, and industry trends
- Previous experience working directly with senior executives
Even better if you have one or more of the following:
- Broad industry knowledge
- Strong analytical skills, with successful experience in securing and analyzing large volumes of data to make recommendations toward achieving specific operational goals
- Extensive computer skills, including Microsoft Suite, Salesforce, and Google
- Ability to work under pressure of tight timelines; detail-oriented
- Excellent written and verbal communication skills
- Ability to interact at the most senior levels internal and external to Verizon
- Ability to communicate knowledge and expertise to provide insight and direction to the business
- Motivate and lead managers
- Ability to coach, mentor, and train others within Verizon and educate key stakeholders on the benefits of a proposed approach
- Proven ability to lead cross-functional teams and ensure cohesive efforts toward a shared goal
- Public speaking and market presence
- Presentation skills for executive level management, public groups, etc.
- Self-motivated, resilient, can-do attitude to overcome obstacles and find resolution in sometimes difficult conditions
- Ability to travel
This role can be located in other valid Verizon locations.
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every qualification listed above.
Benefits
Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including medical, dental, vision, short and long-term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance, and group home & auto insurance. We also offer a matched 401(k) savings plan, stock incentive programs, and parental leave, plus other incentives.
We're proud to be an equal opportunity employer - and celebrate our employees' differences. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging.
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