Summary
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.
The Director of Leisure Sales - Luxury Accounts is a business travel/leisure travel sales person who has demonstrated through performance a thorough understanding and competence in sales, account management functions and the hotel/business travel industry. Responsibilities include selling guest rooms and Hyatt services to transient market customers through corporate accounts, travel agencies, individual travel and wholesale groups. Duties include managing current accounts, ensuring proper solicitation of all transient markets, and includes a dynamic travel schedule to major cities within market.
Duties also include preparing and presenting effective proposals and presentations, maintaining well-organized documentation and reports, utilization of Hyatt technology systems, and coordination of customer service requirements with hotel operations staff as appropriate. The Director of Leisure Sales - Luxury Accounts will also participate and may lead event meetings, sales, and other staff meetings. The Director of Leisure Sales - Luxury Accounts also works as a team member with the sales and catering staff and with assigned Administrative Assistant and other support staff.
Hyatt is a place where high expectations aren't just met - they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture.
The salary range for this position is $97,800 - $151,400. This is the pay range for this position that Park Hyatt Aviara reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education.
Benefits:
Hyatt colleagues work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer including:
- Medical, Dental, and Vision after 30 days of Full-Time employment
- Paid holidays, vacation and sick leave
- Life Insurance, 401K with Matching, Flexible Spending Account (FSA), Employee Assistance Program, Tuition Reimbursement, Complimentary Employee Meal, Complimentary Parking, Referral Bonuses
- Free room nights, Discounted room nights and Friends and Family discounts
- Unlimited growth potential with Hyatt. Ability to relocate for advancement opportunities in the future
- Teaching hotel where you can learn from some of the best in the business
Hyatt is an Equal Opportunity Employer – M/F/Veteran/Disability/Sexual Orientation/Gender Identity
Qualifications
- A true desire to satisfy the needs of others in a fast-paced environment
- Knowledge of key accounts and agencies within the luxury travel segment
- Refined verbal and written communication skills
- A minimum of 3-5 years of demonstrated success in business travel or leisure sales
- Must be proficient in general computer knowledge, hotelligence, rfp express, lanyon, and salesforce.com
- Prefer completion of a Hyatt Corporate Management Training Program or equivalent training
- Prefer selling, negotiating, business writing, and presentation skills training
- Community involvement and/or professional association is highly regarded
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