Associate Transaction Services - Reinsurance
Location: Hoboken, NJ
Experience Level: Mid-senior
Experience Required: 5 Years
Education Level: Bachelor’s Degree
Job Function: Finance
Industry: Financial Services
Compensation: View salary
Total Position: 1
Relocation Assistance: No
JOB DESCRIPTION:
Client Support Services (CSS) is comprised of global service teams who are assigned to specific client accounts to handle contracts, claims, and accounting.
The Reinsurance Accounting Technician is responsible for the technical processing of premiums for specifically assigned client accounts, ensuring strict compliance with operational guidelines.
RESPONSIBILITIES:
- Management of assigned client portfolio. Duties to support client base will include follow-up and securing of reinsurance premiums, timely and accurate system entry of all assigned client activity.
- Work with other areas to support collection and cash application initiatives as required.
- Manage settlement of funds to and from Clients in a timely manner, ensuring all applicable payment warranties and/or conditions are met.
- Ensure assigned tasks are completed accurately and in accordance with Service Level Attributes (SLAs).
- Provide detailed information on client-specific accounting/claims activities to support client sales opportunities.
- Promote, build, and maintain relationships with Brokers, Clients, and Markets. Understand their issues and working practices in order to effectively resolve problems and/or queries.
- Participate and support manager in team meetings and activities to share opinions, ideas, knowledge, and solutions; maintaining strong working relationships and actively contributing to deliver outcomes.
- Seek opportunities to increase own understanding and improve the services provided.
- Collaborate with peers on complex or contentious reinsurance developments.
- Support, assist, and provide guidance to less experienced colleagues as needed.
- Perform other job-related duties as assigned.
- Collaborate with peers on basic reinsurance developments to support discussion and the development of a point of view.
- Participate in training sessions and provide input within the team and/or department for all aspects of reinsurance service processing to assist with troubleshooting and to help develop team resources.
QUALIFICATIONS:
- Bachelor’s Degree in Accounting or Finance (B.S. or B.A) and/or 2-5 years of equivalent professional work experience in insurance, reinsurance, or risk management.
- 5+ years of reinsurance/insurance, accounting/claims, or professional experience.
- Strong knowledge of reinsurance concepts and principles, laws, and regulatory requirements (i.e., FATCA, etc.) and general business trends.
- Strong track record of successful Client account management, relationship management, engagement, and development.
- Strong verbal and writing skills for complex communications (presentations, negotiations, etc.) with clients, markets, and GC colleagues at all levels.
- Knowledge of contract law, contract provisions, reinsurance concepts and principles, basic regulatory controls, and general business trends.
- Proficiency in Microsoft Office Applications (Word, Excel, and PowerPoint) required.
- Demonstrated ability to work as part of a high-performance team. Attention to detail in completing assigned tasks.
- Positive attitude, willingness to offer and execute ideas and solutions to enhance processes within a changing environment.
- Successful management of workload; able to manage expectations of all Clients and Stakeholders.
- Strong communication and negotiation skills, both written and verbal, delivering clear and concise messages and at all times promoting and enhancing the brand.
- Able to challenge appropriately, supporting business cases with facts and information.
- Strong ability to quickly assess and offer effective solutions to problems efficiently.
- Ability to make sound judgments independently while knowing when to bring situations to the attention of Management.
- Able to engage, influence, and negotiate with Clients, Markets, and Colleagues in a professional manner.
- Consistently provide guidance by mentoring and/or training colleagues.
- Consistently deliver superior Client service.
ABOUT: is a leading global risk and reinsurance specialist with more than 3,100 professionals in over 60 offices around the world. delivers a powerful combination of broking expertise, trusted strategic advisory services, and industry-leading analytics to help clients adapt to emerging opportunities and achieve profitable growth. is a business of the world’s leading professional services firm in the areas of risk, strategy, and people. The company’s 75,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, helps clients navigate an increasingly dynamic and complex environment.
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