Job Title: Chief Executive Officer – Cardiovascular
Job ID: 68280
Location: Phoenix, Arizona
Overview:
This executive level position is responsible for the overall management of practice operations in concert with the strategic plans, goals, mission, vision, and values of the enterprise. The General Manager, Healthcare Company provides leadership support in all aspects of operations of the client including staffing, scheduling, and administrative operations. The General Manager, Healthcare Company ensures standard operations are met and advises medical staff, department managers, and administration in all matters related to the management of client. The position will be a member of the senior leadership team and will report to the President of SCA.
What you will be doing:
- Responsible for meeting and adjusting profitability targets for the client.
- Assists in the recruitment of team members required to meet patient and market needs.
- Provides direction to others that is clear, concise and promotes efficiency for client.
- Understands, complies with, supports, explains, and enforces practice management policies and procedures.
- Maximizes the efficiency of client through a culture of operational excellence.
- Ensures that client budgets and schedules are within company requirements with significant organizational responsibility for the overall control of planning, staffing, budgeting, expense priority management, and the recommendation and implementation of current practices.
- Responsible for the integrity of operational processes, both administrative and clinical, including building budgets, ensuring adequate human resources, and driving compliance with regulatory standards.
- Drives accountability across team members for adhering to defined policies and procedures.
- Leads operational efforts to ensure KPIs are achieved and key goals are met, including best-in-class patient satisfaction and customer service.
- Oversees the establishment of internal controls for compliance and develops tools to monitor; controls, monitors compliance to legal guidelines.
Leadership & Team Building:
- Interacts internally and externally with executive level management, consultants, and corporate leaders, applying negotiation skills over extremely critical matters.
- Partners with HR on strategy to attract and retain top talent to ensure practices are staffed appropriately with qualified personnel.
- Collaborates with employees in the establishment of clear and concise development plans to ensure succession planning and the advancement of future leaders within the organization.
Strategic Planning & Business Development:
- Provides strategic leadership of overall objectives through the application of thoughtful techniques in the communication of the company’s mission and core values to effect positive change and/or create organizational structure.
- Represents the organization to external customers.
- Assists in the commercial processes of new business development in the market as needed.
- Builds and strengthens client relationships across the delivery of all SCA services; serves as collaborating partner with key physician leaders.
- Through the assessment of intangible variables, identifies and evaluates core issues, providing strategy and direction for client. Determines “large scale” strategies.
Thought Leadership & Development:
- Demonstrates knowledge of health care economics and impact on physician practices as well as outpatient services.
- Maintains current knowledge on advances or conditions affecting practice management and outpatient services.
- Maintains professional growth and development through seminars, workshops, and professional affiliations to keep abreast of latest trends in field of expertise.
- Possesses broad-based industry knowledge with an emphasis on strategic solutions to the business line/divisional concerns and issues.
What you must have:
- Minimum of fifteen (15) years’ experience at a senior level managing physician practice operations.
- Experience as a senior executive leading one or more multi-specialty physician group practices.
- Proven to have successfully grown, developed, integrated, and optimized a physician-led physician practice organization ideal.
- Proven experience developing and implementing operating plans and analyzing financial and quality data; experience in developing and/or operating management service organizations beneficial.
- Proven knowledge of various physician compensation plans, incentives, and contracting arrangements.
- Demonstrated success in yielding unprecedented results within the area of health care operations management.
- Highly skilled in analyzing data and providing feedback to ensure system-wide best practices.
- Ability to communicate effectively and articulate all relevant operational perspectives.
- Proven physician relationship skills.
- Proven engagement with physicians, and ability to provide valuable insights and logical explanations when faced with difficult questions.
- Proven ability to be a creative and innovative thinker.
- Excellent written and verbal communication skills.
- Independent but cooperative team player; organized and able to meet multiple deadlines; ability to work on multiple projects; self-motivated; ability to organize and handle details.
- Demonstrated experience managing one or more departments.
- Strong management skills with the ability to lead cohesive and productive teams.
- Strong interpersonal skills with the ability to communicate with all levels of management through diplomacy and tact.
- Strong problem solver who can effectively evaluate all factors and potential impacts of decision-making and taking specific courses of action, as well as possible contingencies.
- Bachelor’s Degree is required; Master’s degree in health administration or another related field is preferred.
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