Requisition ID: 858276
Store #: RGK012 Region 12 ChicagoLand
Position: Full-Time
Total Rewards: Benefits/Incentive Information
At For Eyes, we are an optical retailer that offers high-quality brands and products with great pricing. We are as unique as our customers and patients. Our diverse team consists of more than 500 dedicated associates across 105 stores in the United States and Puerto Rico. Our highly qualified associates are passionate about customer satisfaction. We proudly offer every For Eyes customer a perfect blend of expert eye care and affordable eyewear.
When you join For Eyes, you are starting a career with endless possibilities for growth. We strive for continuous improvement and ways to collaborate to raise the potential of our company. Our commitment is to support and develop our people who have the desire, ambition, and potential to grow.
For Eyes is part of EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses. Known around the globe for innovation, passion for vision care, cutting-edge technology, and iconic brands, we're part of the premier company in eyewear.
GENERAL FUNCTION
The Regional Manager delivers key results of the organization: sales and profit, through a consistent, high-quality patient and customer experience in a multi-unit cross-functional environment encompassing retail, lab, and doctor services. The Regional Manager, through the teaching of others, establishes For Eyes as the destination for all vision needs within the community, drives both topline and profitability growth, delivers key performance metrics through the brand proposition ensuring flawless execution of superior customer experience, establishing high standards of performance and operational excellence through exceptional high performing talent and adherence to all policies and procedures.
MAJOR DUTIES AND RESPONSIBILITIES
- Teaches and coaches Store Managers to achieve goals and foster execution of best practices for growth.
- Leads teams through effective performance management to include activities that ensure goals are consistently being met or exceeded.
- Attracts and hires high caliber talent to ensure positions are filled timely.
- Builds a bench of talent internally and externally to be ready for placement.
- Analyzes the business, creating and communicating clear action plans that optimize results.
- Leads and drives quality and improvement in the region to deliver on all key performance indicators.
- Manages profits and expenses and ensures proper usage of company funds.
- Directs and approves workforce management activities according to brand policies, labor, and operational initiatives.
- Manages operational execution and ensures brand standards are met in accordance with Company direction.
- Ensures the protection of all company assets, and that policies and practices are being followed consistently.
- Models the behaviors and is accountable for the store delivery of a consistent and brand right patient and customer experience.
- Inspires team growth through individual development plans to promote an environment of personal growth and accountability.
- Provides on-the-job training and guidance to Store Managers.
- Creates an inspiring and inclusive work environment reflective of the brand.
- Ensures all Company approved safety programs are implemented and maintained.
- Works weekends and evenings in support of the business needs, taking responsibility for the optimal running of the store and ensuring goals are met.
BASIC QUALIFICATIONS
- High School graduate or equivalent
- 5+ years multi-unit retail experience
- 8+ years management experience
- A proven track record of delivering positive results and positive growth
- Excellent business and financial acumen including operational analysis
- Comprehensive knowledge of retail operations, processes, and policies
- Working knowledge of computers and Microsoft Office
- Strong basic math skills
- Ability to travel up to 80%; willing and able to work weekends, and physically in stores during times of high business need
- Strong command of the English language for correspondence
PREFERRED QUALIFICATIONS
- College degree
- Previous experience in a leadership position within retail or customer service industry
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 or email HRCompliance@luxotticaretail.com.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy, genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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