Join Our Team!
Courtyard by Marriott Memphis East Bill Morris Parkway is seeking a top-performing Hotel General Manager.
The Courtyard by Marriott Memphis East Bill Morris Parkway has an exciting opportunity for someone looking to lead our team and provide the best service for our guests as the next Hotel General Manager. Do you enjoy bringing new and creative ideas to help drive revenue and building strong relationships with guests to gain repeat business? Our ideal Hotel General Manager brings a high standard of service quality along with at least five or more years of hospitality experience, preferably in a hotel management role. If this describes you, apply today!
What is in it for YOU?
All Associates:
- SAME DAY PAY Access your pay as you’ve earned it! No cost to you!
- Vacation Personal days and Holiday pay
- Access Perks
- Discounts on Travel, Hotels, Food, Entertainment, Shopping, and more!
- Brand Travel Discounts for Travel and Food & Beverage
- Online Training Courses
- Referral Program and Bonus
- Direct Deposit
- Employee Assistance Program
- Associate of the Month/Associate of the Year/Service Awards
Full-Time Associates:
- Medical, Dental, Vision
- Free Basic Life & Basic Accidental Insurance
- Voluntary Life Insurance Products for Self, Spouse, and Dependents
- Day Care Flex Spending account
- Flexible Health Care Spending Account
- Wellness Program- For those who have Medical on our Anthem plan
- 401(k) with a Company match!
- Jury Duty Leave
- Bereavement Leave
Some Key Areas of Responsibility for the Hotel General Manager include:
- Provide the vision, leadership, and strategy that inspires your staff to deliver exceptional guest service that drives financial success
- Collaborate with hotel department leaders to define goals and objectives that are compatible with the overall hotel goals, as well as strategies for achieving them
- Create a budget to maximize profit margins while keeping costs in balance with guest satisfaction and quality of services
- Lead sales and marketing efforts by developing a targeted strategy for publicizing the hotel's services and amenities
- Establish the hotel's reputation for quality by inspecting rooms, public areas, and the surrounding grounds for cleanliness and upkeep
Requirements for the Hotel General Manager include:
- High school diploma or equivalent GED
- A degree in hospitality or a related field of study preferred
- Must have at least five or more years of experience in the hospitality field
- Previous experience as a hotel manager, assistant manager, or hotel department manager required
- Demonstrate excellent organizational skills, communication skills, and problem-solving skills
- Proven customer service experience as a manager; strong guest-focused mentality
- Applicants must be able to work weekends & holidays.
As a Company, we believe the true success of our operation rests with the associates who bring life to the brick-and-mortar. A great hotel or club is created by great people who perform their jobs to the best of their ability and are always friendly and helpful to the guests. Our associates’ attitude is the mark that sets us apart from other management companies. As the property becomes known for its quality of service and the attitude of its associates, the opportunity for growth and security on the personal level is enhanced. A quality operation begets quality people, and this combination, in turn, yields satisfied guests.
With our commitment to an inclusive workplace, Commonwealth Hotels is an equal-opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate our associates’ unique differences because that drives curiosity, innovation, and the success of our business. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
EOE/Drug-Free Workplace.
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