Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
About the location:
Our property is a vibrant hub of culture, style and energy and includes our newly transformed restaurant which embodies iconic luxury boldly reimagined to capture the essence of Chicago through inspired food, drink, art and music. Four Seasons Hotel Chicago is honored to be ranked as one of Conde Nast Traveler Reader's Choice Top 50 Hotels in the World. We offer 345 elegant guest rooms and suites and a luxury spa. We are located steps away from the famed Magnificent Mile, glamorous North Michigan Avenue shopping and minutes from the city’s business and financial center. Adorn Restaurant features globally inspired cuisine starring the bounty of the Midwest. Adorn Bar showcases craft cocktails and a wine list that sparks conversation, all with a lively, convivial vibe beckoning to be discovered.
About the role:
The Four Seasons Hotel Chicago is looking for an on-property Group Sales Manager who shares a passion for excellence and infuses enthusiasm into everything they do.
The Group Sales Manager reports to the Assistant Director of Sales. We are looking for an energetic, experienced customer service professional with excellent interpersonal skills, ability to multitask, and a passion for service and hospitality. Applicants will be a willing team player, comfortable with computer systems and willing to accept assignments on an as-needed basis, in order to promote teamwork. Flexibility to work early mornings, evenings, weekends and holidays is required.
What you will do:
- Promote and sell to the group market in defined geographic regions for the property from Chicago.
- Generate the hotel's awareness through direct phone sales, direct sales calls, tradeshows, and networking groups.
- Work closely with sales and marketing teams to solicit, sell, and confirm group business required to meet budgeted sales goals for the property.
- Solicit group travel.
- This position requires a high degree of independent judgment and discretion on decision-making and managing confidential information of the property.
- Perform and follow up on all extra tasks, actions, and responsibilities assigned by leadership.
- Be a Public Ambassador for Four Seasons Hotels.
- Market includes West Coast USA, Southwest USA & Canada, Conference Direct, Prestige, HPN, and Social Market.
What you bring:
- Solid selling and interpersonal skills and a commitment to meet and exceed personal goals.
- A proven track record in pursuing, evaluating, soliciting, selling, and confirming business as required to meet individual goals and overall budgeted sales and profitability.
- Strong knowledge of the local Chicago and the Mid-West markets.
- 2-3 years previous experience in a similar role.
- Strong command of the English language.
- Legal work authorization in the United States.
What we offer:
- Competitive salary, wages, and a comprehensive benefits package.
- Excellent training and development opportunities.
- Complimentary accommodation at other Four Seasons Hotels and Resorts.
- Complimentary dry cleaning for employee uniforms.
- Complimentary employee meals.
Schedule & Hours:
- Full Time - some weekends/evenings if needed & Business Travel.
- Chicago-based hybrid role - 3 days in office, 2 days from home.
Learn more about what it is like to work at Four Seasons, visit us:
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs
https://twitter.com/FourSeasonsJobs
We look forward to receiving your application!
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
Dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality, Four Seasons can offer what many hospitality professionals dream of - the opportunity to build a life-long career with global potential and a real sense of pride in work well done.
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