Overview
Do you have a passion for using Microsoft technology to empower consumers through the use of incredible and transformative products? The U.S. Retail Sales and Marketing Team is looking for a Partner Store Market Consultant to promote the extraordinary Microsoft ecosystem within Microsoft Windows Stores located in Best Buy. We're looking for people who thrive on delivering the best customer experience possible. Warm and casual, yet knowledgeable and current, we live to delight our customers every time they visit. The Partner Store Market Consultant will be individuals who love to interact with people to revolutionize the Microsoft brand at Best Buy. We're looking for someone who has fanaticism for Microsoft technologies and the ability to convert retail employees and customers into fanatical brand advocates of the Microsoft ecosystem.
As the Partner Store Market Consultant, you will wear many hats and serve as a trainer, educator, event and product consultant to both customers and employees at Best Buy. You will manage and support the training, merchandising, events, and operations of the Microsoft product ecosystem within Best Buy. Representing Microsoft and working in our Windows Stores at Best Buy puts you at the center of the customer shopping experience and your role will span many facets of the retail experience. You will be expected to build relationships, earn the trust of employees and customers alike as you engage, educate, excite and empower those around you. Being able to educate through demonstration, training and product evangelism techniques will have to be what you love to do every day! You will have to be someone who loves to influence, shape and design outcomes to help Microsoft compete and win. Microsoft will discover potential you didn't know you had, push your limits, and inspire you to make a real impact on the industry and the world! Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities:
- Support Best Buy employees and customers discover, enable, and implement high value Microsoft technology solutions and services across a broad range of devices that meet their individual needs and exceed their expectations.
- Maintain top level product knowledge in all Microsoft retail consumer products, devices, and services.
- Self-educate, share specialized knowledge, and demonstrate and present the newest product and service offerings across all devices.
- Build collaborative internal and external partnerships in the development of the necessary tools and program offerings that will lead to long-term mutual partner outcomes.
- Maintain Microsoft merchandising standards in accordance with Microsoft brand guidelines.
- Provide store level insights to Channel, Sales, and Category teams to influence marketing and sales programs and strategies.
- Transfer Microsoft evangelism of products through in-person group presentations, training events, and conference calls.
- Support and manage the Microsoft business for up to 5 stores; including aligning training and other store business needs.
- A typical work week would run Sunday-Saturday, with Tuesday and Wednesday off.
- Assisting Microsoft Experts/Consultants, in side-by-side sales interactions, as well as individualized.
Other: Embody our culture and values.
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