General Manager

Master Plumbers NC • Remote (NC, United States) • $200k - $250k / year • 1m ago

We are seeking a General Manager to join our team in an Integrator capacity. The ideal candidate is someone who can drive the development and implementation of a strategic plan that supports the President's vision and goals for the company.

Master Plumbers, Heating and Cooling offers great pay, a work-life balance, and advancement opportunities. After over 20 years in the business, we know a thing or two about what it takes to make our employees happy.

Key Responsibilities:

Oversees the trade/operational management team (HVAC and Plumbing). Determine and execute strategies that will drive sales initiatives, streamline business operations, and improve the efficiency of all internal systems related to finance, IT, legal risk, human resources, communications, safety, facilities, fleet, and other areas as assigned by the President.
Uphold safeguards and promote company values related to ethics, integrity, and corporate responsibility.
Analyze current and future industry trends to accurately assess the business’s needs, functional responsibilities, strengths, and weaknesses.
Ensure proper resource allocation and identify opportunities for new value creation.
Assess and manage all third-party vendors that provide mission-critical support across finance, HR, IT, legal, and asset or material acquisitions.
Work with HR & management team to create a talent and succession plan that will ensure the right people are in the right place to meet business goals.
Participate in developing and administering company policies and procedures, leading by example in their enforcement.
Although financial operation will not be a primary responsibility, the GM is expected to regularly help analyze budgeting, revenue, profit, and cash flow opportunities and recommend actions as needed.

What Makes You Great:

Strong leadership skills - must be proactive and motivated to develop new systems and processes to promote business growth.
Seeking an entrepreneurial spirit that is comfortable leading and integrating the owner’s objectives.
Strong interpersonal skills: the ability to engage with and inspire others.
Able to create buy-in with a team that is already strong in operational detail but needs to adopt a more sales-oriented culture (for growth).
Comfortable taking risks & working with little supervision.
Appreciates the value of data-driven decision-making.
Strong detail orientation and an analytical thinker.
Proficient in goal setting, tracking, and understanding performance metrics.
Strong planning and execution skills. Follows up with all related parties to ensure completion.
Creative problem-solving skills.
Open to the feedback and ideas of others.
The ability to adapt within an environment that thrives upon constant change and improvement.
Strong written and oral communication skills; able to discuss with or teach technical concepts to a broad audience.

Requirements:

BS/BA in Business Administration or relevant field; MS/MBA is a plus.
Or equivalent combination of education and experience totaling ten (10) years.
2+ years of leadership experience working with a management or executive-level team.
Management or leadership experience within a home service company (HVAC, plumbing, electric, and/or construction home service business is a plus but not required).
Demonstrated involvement in long-term strategic planning and business development.
Proficient in Microsoft Office Suite; experience with CRM and sales software is a plus.

We are an equal opportunity employer and encourage individuals from diverse backgrounds to apply.

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