Job Description and Expectations – (General Manager)
Reports To: Sales Director
Target Responsibilities:
- Manage the day-to-day operations of business.
- Responsibilities include the following: interviewing, hiring and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Development of yearly business plan with principals/owners.
- Work to achieve maximum profitability and performance in each department.
- Develop, train, and maintain a high performing staff of employees and department managers to ensure continuous growth of the business.
- Clearly establish the goals and expectations of each department manager.
Daily Duties and Responsibilities:
- Begin each workday with a positive attitude by encouraging each manager and employee to meet his/her daily and weekly goals.
- Develop a sense of “team” in the dealership and across all departments.
- Set a positive tone and energy for each employee and all customers.
- Discuss the previous day’s activities with each department manager.
- Outline current day activities and goals for each manager.
- Meet with customers, when necessary, for sales or service.
- Coordinate department activities, such as retail operations, rentals, and sales and service maintenance to increase operational efficiency and economy.
Weekly Duties and Responsibilities:
- Friday meeting with managers to discuss current week’s activities; review profitability and income statements; make necessary recommendations for improvement.
- Review inventory levels of whole goods and parts with department managers. Make necessary recommendations to ensure profitability.
- Meet with principals/owners to discuss weekly profitability.
- Set employee schedules for opening and closing of the store.
Monthly Duties and Responsibilities:
- Review each department manager’s performance and make recommendations.
- Meet with each department manager to evaluate current month activity to goals established.
- Make recommendations for improvements, and set timelines for measurements.
- Review goals and objectives for upcoming month.
Quarterly Duties and Responsibilities:
- Review each department manager’s performance and make recommendations.
- Meet with principals/owners and department managers to discuss quarterly results and overall company performance and strategy.
- Meet with accountant to discuss the quarterly statements.
Annual Duties and Responsibilities:
- Evaluate product lines and vendors for profitability.
- Develop department strategies with managers for upcoming year.
- Review each manager’s performance and compensation, and make recommendations and changes.
- Outline strategy and recommendations for principals/owners.
I _________________________________________ understand these are the minimum requirements to continue my employment.
Printed Name Other duties may be assigned as needed, and this job description does not limit those other duties.
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Employee Signature
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Manager
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