Director of Product Management, Global Service Providers

Cisco • Remote (IN, United States) • $200k - $250k / year • 1m ago

Application Deadline: September 16th, 5 PM ET

Job Summary:

We're seeking a strategic Director of Product Management on our Security Business Group’s SASE (Secure Access Service Edge) team to lead our Managed Service Provider (MSP) business development, product management, and go-to-market programs. This role will focus on driving growth, innovation, and customer success in the MSP market. The ideal candidate will have a strong background in product management, MSP industry expertise, and a proven track record of driving business growth.

Key Responsibilities:

MSP Business Development: Develop and execute strategies to drive MSP business growth, including market research, competitive analysis, and partnership development.
Product Management: Lead the development and launch of MSP-focused products and services, ensuring alignment with customer needs and market trends.
Go-to-Market Programs: Design and execute go-to-market strategies, including sales enablement, marketing campaigns, and customer engagement programs.
Customer Success: Ensure MSP customer success through effective product adoption, support, and retention strategies.
Cross-Functional Collaboration: Partner with sales, marketing, and product development teams to ensure alignment and effective execution.
Market Insights: Stay up-to-date on MSP market trends, competitor activity, and emerging technologies to inform product and business decisions.
Stakeholder Management: Communicate business plans, progress, and results to executive leadership, stakeholders, and customers.

Who You Are:

Critical to the role, a successful candidate will have strong insights into the SASE landscape and industry trends, a deep understanding of the MSP market, including trends, challenges, and opportunities. You will be aware of key competitive scenarios and adept at predicting the industry's and technology's future directions with strong leadership in product management, interpersonal skills, and a customer-centric mindset with an ability to drive alignment across large organizations and cross-functional stakeholders.

Who You’ll Work With:

You will be part of a team of outstanding technical peers from Engineering, Marketing, Sales, and Product Management whose #1 focus is to deliver an extraordinary customer experience and ensure customer deployment and expansion success of a highly innovative product! We solve the toughest business challenges with modern datacenter workload solutions that accelerate customer and partner success and dedication. Our success is validated through extraordinary deployment and adoption metrics, customer satisfaction metrics, and industry recognition.

Minimum Qualifications:

Demonstrable experience in a cloud infrastructure or a security product business development and growth via the Managed Service Provider ecosystem.
Bachelor’s degree in computer science or business administration, related field or an equivalent 8+ years of product management or strategy experience in the IT networking or security space.

Preferred Qualifications:

MBA or advanced degree.
Experience with MSP industry platforms and tools.
Familiarity with SASE (Secure Access Service Edge) industry trends and emerging technologies.
Certifications in product management or MSP industry expertise.

Why Cisco:

The Internet of Everything is a phenomenon driving new opportunities for Cisco and it's redefining our customers' businesses worldwide. We are pioneers and have been since the early days of connectivity. Today, we are building teams that are expanding our technology solutions in the mobile, cloud, security, IT, and big data spaces, including software and consulting services. As Cisco delivers the network that powers the Internet, we are connecting the unconnected. Imagine creating unprecedented disruption. Your revolutionary ideas will impact everything from retail, healthcare, and entertainment to public and private sectors, and far beyond. Collaborate with like-minded innovators in a fun and flexible culture that has earned Cisco global recognition as a Great Place to work. With roughly 10 billion connected things in the world now and over 50 billion estimated in the future, your career has exponential possibilities at Cisco.

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward. So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. A passion for technology and world-changing? Be you, with us!

We offer extensive employee benefits including PTO, 10 paid volunteering days, paid birthday off, 401k match with NO vesting, generous health/dental/vision benefits and much more.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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