General Manager
New location coming soon–Rochester, NH at The Ridge!
Jersey Mike’s is looking for highly motivated individuals to join our Legend Subs family! You are worth it! We offer a competitive salary, bonus and benefits package to managers ready to go A Sub Above! The better you are behind the line, the more money you and your team makes!
Our culture at Jersey Mike’s is one of giving and making a difference in someone’s life, including yours. We believe that loving your job and the community that we serve creates an appealing store environment for you, your team members, and repeat customers. Would you like to be part of our do good, feel good company?
Our General Manager must be inspired to lead and motivate by example as our incumbent will be responsible for managing the operations of the store with both food and employee procedure. Our GM will select, train and oversee performance of each team member. They will also be responsible for ensuring proper product preparation, inventory control, employee mentoring and management, sales and marketing effort to support our Legend Subs marketing team. The manager will maintain the highest standard of food, service, safety and health operations while ensuring the profitability of the store.
As a Jersey Mike's Subs Restaurant General Manager, you'll enjoy:
Plenty of work-related perks such as PTO, medical, dental, vision, IRA match, provided uniforms, free subs and 50% off-shift discounts, and advancement opportunities. Leading operations you will mentor and develop your team, create a culture of giving amongst the community through fundraisers and giving back, and ensure positive experiences for every customer who comes to your store. You will also be part of our Legend Subs executive team where there is unlimited potential for growth in our multi-unit franchise system that continues to grow annually.
Our Legend Subs General Managers are the leaders of our teams who establish the vibe of the store’s environment and the level of customer service! GMs are responsible for the operations of the store and building a strong team that consistently provides our customers with great subs and customer experience. A successful candidate will have strong leadership and communication tactics and a positive attitude.
Job Type: Full-time
Pay: $55,000-$70,000 salary plus commission
Expected hours: 50+ hours per week
Benefits:
- Potential for career advancement
- Paid Training
- Phone and Car stipend
- IRA Match
- Health, Vision, & Dental Insurance
- Paid sick time
- Monthly Bonuses
Requirements:
- Strong communication skills
- Food service experience
- High School Diploma, or GED. College degree preferred.
- Computer skills
- Problem solving skills, customer service and decision making
- Must be able to work a 5-day, 50-hour shift, including occasional weekends and most Holidays
- Maintain and enforce standard operating procedure of the company
- Must be able to properly lift, pull and push up to 25lbs
- Ability to travel to other restaurants, main office, meetings, etc. as needed
- Self-motivated, service-oriented, and friendly
- Ability to handle multiple tasks simultaneously
Responsibilities include but are not limited to:
- Manages food and labor costs
- Trains, monitors, and reinforces food safety procedures
- Executes company policies and procedures
- Develops and implements appropriate strategies to resolve unfavorable trends to enhance sales and profits
- Provides proper training for team members
- Anticipates and identifies problems and initiates appropriate corrective action
- Hiring and developing employees, conducting new hire orientation, and developing the training plan for each new hire.
- Scheduling and deploying the team correctly
- Addressing performance issues, retention of store management and crew
- Assisting in the resolution of customer issues
- Uphold company food safety, food handling and sanitation requirements to ensure health and safety of customers and employees.
- Ensure business and personnel practices are conducted according to state and federal laws and consistent with Jersey Mike's policies and procedures.
Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant, New Jersey!
The Jersey Mike's tradition was founded on a strong sense of community and commitment to the personal and professional development of our people. Our goal is to serve the highest quality sub sandwich to our customers in a manner that projects a thankful and caring mentality to every person that comes through our door. Our culture is a culture of "giving" and supporting our local communities so that all can be lifted together.
"Jersey Mike's 'A Sub Above'"
Jersey Mike's Subs is looking for Managers.
Become part of Jersey Mike's vibrant organization! Grab hold of our powerful positive energy with a Jersey Mike's ready-to-take-off career that is fun, fulfilling, and rewarding!
If you like to have fun, banter with people and enjoy sharing your life then working at Jersey Mike’s may be for you. Besides learning our business and pleasing people with our great authentic sub sandwiches, you'll learn a whole new level of social decorum to take through life.
So become part of our tradition! Jersey Mike's was built on a strong sense of community and an outstanding commitment to the personal growth of our people. If you enjoy being part of something special in a strong cultural and spirited environment then bring your energy and come grow with us!
Additional Job Requirements
- General Managers are responsible for the complete and total management of a Jersey Mike’s store / operation, including:
- Store sales
- Volume
- Quality of service
- Customer satisfaction
- Profit margin
- Create employee schedule
- Place inventory orders
- Lead employee training
- Lead by example
- Participate in management team meetings and strategy sessions
Specific tasks may be delegated to other individuals as appropriate, but ultimate responsibility rests with the General Manager.
Qualifications for the job:
- Education: High school degree or equivalent
- 2 Year QSR experience preferred
- Other: Must be 18 years or older to operate the slicer
- Serve Safe Certification - Food Handler
- Must have reliable transportation
Key Competencies:
- Excellent Menu and product knowledge
- Must be able to thrive in a fast pace environment
- Desire to improve self and skill sets
- Able to communicate effectively with guests
- Participate in all Jersey Mike's training programs
- Ability to meet schedule requirements and is a reliable performer
