Title: National Accounts Customer Unit Vice President–Sales–Midwest Customer Unit
Location: Chicago, IL
Setting: Hybrid
Reports to title: Senior Vice President National Accounts Sales
Travel: 60-70% in region
The Team You Will Join
The National Accounts segment provides global benefits sales and solutions to U.S.-based employers with 5,000+ employees and generates approximately $1.4B in annual sales and more than $12B in revenue. National Accounts serves more than 1,400 U.S. customers, covering approximately 50 million employees and their dependents. We provide employee benefits to 92 of the Fortune 100 companies and 75% of the Fortune 500 companies.
The Opportunity
The Customer Unit Vice President (CUVP) position exists to provide senior leadership to the sales organization in the 5000+ marketplace. As a leader, this role is responsible for achieving sales, revenue, persistency, and earnings goals for their assigned Customer Unit. You will be accountable for setting and executing key strategies to succeed in the marketplace, developing and maintaining key broker and customer relationships, and coaching your sales team to the highest levels of performance. Protecting and growing the National Accounts franchise is a key priority for Group Benefits.
As one of 7 CUVPs across the US, the incumbent will lead a defined sales region in the National Account segment, managing 8-10 direct reports with significant P&L responsibility. This leader will have substantial visibility and drive outcomes in collaboration with internal partners, sales associates, and the external market community.
Reporting directly to the SVP, National Accounts Sales, this position will directly impact accelerating profitable growth and optimizing shareholder value for MetLife.
Key Relationships:
- Reports to: Senior Vice President National Accounts Sales
- Direct reports/team: 7 Account Executives, 1 Executive Assistant, 1 Sales Support Director
- Key Stakeholders: Service, Underwriting, Strategy, Product, Finance, External Marketplace
How You’ll Help Us Build a Confident Future (Key Responsibilities)
- Provide overall leadership for the assigned Customer Unit by creating strategies that position the business to accelerate value and achieve business growth objectives.
- Lead and support the strategy and vision for profitable growth of National Accounts business, focusing on developing new business, second sales, and retaining existing 5,000+ clients.
- Collaborate with key partners to balance sales growth and earnings growth within marketplace earnings targets.
- Proactively engage across organizational boundaries with product, marketing, finance, and operations leadership to incorporate a holistic view in local business plans.
- Drive strategy with senior leadership, managing and influencing key decision makers externally and coaching Account Executives to achieve high sales success.
- Identify industry trends, understand the competitive landscape, and drive product development ideation to address customer needs.
- Represent MetLife as a thought leader at industry events and high-level client meetings.
- Drive executive strategic relationship management with brokerage and third-party firms and customers.
- Create a Holistic Account Planning driven culture and ensure full adoption of systems and technology.
What You Need to Succeed (Required Qualifications)
- Minimum of 10-15 years of experience in sales as a proven leader in the industry.
- Industry expert with significant external and internal presence as a sales leader in the insurance industry.
- Ability to influence senior-level benefit decision makers for large, complex customers.
- Senior sales leadership with a proven record of strong revenue and earnings results.
- Large market group insurance customer experience, domestic and global.
- Strong record of success in leading business growth with significant P&L responsibility within Financial Services.
- Accomplished change management leader, able to operate effectively in a highly matrix environment.
- FINRA registration requirement: Series 6, 63, 26 and appropriate state insurance licenses based on location.
- Undergraduate degree required.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance, and much more!
About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" as well as the 2024 Fortune 100 Best Companies to Work For, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits, and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
