Who We Are
To continue providing even more financial solutions and rewarding career opportunities to support the communities where we live and work, the TMX Finance Family of Companies is now part of the Community Choice Financial Family of Brands. Thank you for expressing your interest in working at Community Choice Financial Family of Brands, one of the nation’s largest consumer specialty finance organizations!
Overview
As a General Manager, you will lead the success of your store and team by setting the bar high for performance and providing the white-glove experience our customers expect. You will coach, develop, and lead your team to reach Company objectives and serve as the trusted face of the store, helping to build brand recognition and drive business.
Responsibilities
- Oversee, coach, and develop all store Team Members in order to build new business and maintain store profitability.
- Manage overall store performance by meeting or exceeding Company performance standards, including Key Performance Indicators (KPIs).
- Lead your team to reach or exceed sales goals by extending loan or pawn products to consumers.
- Supervise and maintain office security and conduct proper opening and closing procedures.
- Ensure a work environment that upholds compliance with Company policies and procedures.
- Maintain a visually pleasing and professional atmosphere that aligns with the values and mission of the Company.
- Utilize personal vehicle to complete bank deposits and other Company business throughout the workday.
- Work efficiently in a rapidly changing and fast-paced environment.
- Utilize strong interpersonal skills to communicate and interact with customers and Team Members.
- Ability to maintain a full-time work schedule with regular in-person attendance.
Qualifications
- High School Diploma or equivalent required.
- At least two years of experience and proven success in a supervisory or leadership role in retail, financial, customer service, or related industries.
- Operations experience in a leadership capacity.
- Excellent verbal and written communication skills.
- Valid and current driver's license, auto insurance, and personal vehicle to use throughout the workday.
- Ability to work with phone, Point of Sale, Microsoft Office, and other systems.
- Must be at least 18 years of age (19 in Alabama).
- Background check required (subject to applicable law).
- Ability to meet the physical demands of this position.
Preferred Qualifications and Skills
- Associate degree or higher.
- Experience in retail, sales, or financial industry.
- Bilingual English/Spanish is a plus.
What We Offer
Our Benefits Include:
- A comprehensive new hire training program.
- Access to a robust learning management system.
- Performance-based career advancement.
- Multiple coverage choices for medical insurance.
- Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
- Company-Sponsored Life and AD&D Insurance.
- Voluntary benefits.
- Paid Time Off.
- Diverse Culture and Inclusive Environment.
About Us
TitleMax is one of the nation’s largest title lending companies helping thousands of people every day get the cash they need through title loans/pawns and now in select states, with personal loans.
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job. The Company may, at its discretion, revise the job description at any time.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information during the interview or hiring process.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination. Candidates of all backgrounds are encouraged to apply.
#J-18808-Ljbffr
