About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
Role Overview
As the Global Head of Enterprise Change Management (ECM), you will join the team that is focused on overall enterprise change management for Northern Trust. This new team will design and execute the framework for all major change initiatives to optimize risk management, controls and financial rigor, while ensuring our people are equipped to manage, adopt and sustain essential change to successfully achieve our strategy.
Key Responsibilities will include:
- Ensuring a risk-based, consistent, and structured approach to managing change across the enterprise including governance, oversight, change delivery impact assessments and risk mitigation.
- Providing strategic thinking and focus to define and operationalize the ECM program, ensuring it is designed for effectiveness across the company while meeting risk management objectives.
- Providing governance and oversight of enterprise change management encompassing all framework components including program management standards as well as organizational change management strategies to ensure readiness and adoption.
- Performing quality assurance on risk assessments, change status reports, data integrity, and readiness assessments.
- Monitoring and reporting on aggregate portfolios of change, assessing the firm's ability to deliver change by reviewing changes in aggregate and considering interconnectivity and dependency between change drivers.
- Performing thematic analysis to provide insight into the enterprise change risk profile.
- Defining and maintaining centralized metrics to monitor and report on change to the internal Senior Management committees, the Board and regulators, providing visibility into emerging risks and advise stakeholders when change approaches or exceeds risk limits.
- Providing guidance and education to Program Owners and Delivery Teams on change risk management and mitigation. Enabling and centralizing enterprise change standards for value driven execution with risk guardrails in mind.
- Manage and monitor demand and capacity of resources; identifying resource gaps and requirements for deployment and readiness by ensuring resources are allocated effectively and the organization is able to respond to changes in demand.
Desired Skills and Experience:
- 10+ years of demonstrated experience in program management (PM), organizational change management (OCM) and/or change program delivery experience.
- A delivery mindset with curiosity to learn, challenge, and enhance processes.
- Demonstrated success in leading enterprise-wide strategic initiatives. Projects should include a focus on driving readiness and adoption through and with organizational change management.
- Knowledge of global financial institutions with complex organizational structures and regulatory requirements.
- Knowledge of full lifecycle delivery SDLC, Agile/ Scrum, Demand & capacity management.
- Understanding of risk management, risk-based governance, and practice management.
- Ability to translate a vision into strategic and tactical plans and execute resulting plans with little supervision.
Required Qualifications:
- Educated to a bachelor’s degree level or equivalent qualification/work experience is required; an MBA or similar advanced degree is preferred.
- Certification in Program Management and/or Organizational Change Management from an accredited association is preferred.
Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.
We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater.
