Who We Are:
ParentSquare is a rapidly growing Santa Barbara-based company that’s changing the way schools and parents communicate every day. Sound simple? We strive to keep it that way! Our mission is to give schools the power to incredibly enhance family engagement for all students. ParentSquare and RemindHub, our flagship products, serve over 18 million students and drive our mission by providing unified communications tools - forms, sign-ups, payments, RSVPs, direct messaging, language translations, chat and more. Remind Chat, our free product, reaches over 80% of K-12 students, providing a safe and easy-to-use platform for direct communication between teachers and families. And our latest innovation, SmartSites, offers state-of-the-art websites for school districts, enhancing their online presence and accessibility.
We are not just creating a product; we are creating empowered educators and engaged parents to improve the lives of all students. We are passionate advocates for our customers and for our employees and we invite you to join us on this exciting journey.
Who We’re Looking For:
We are searching for a passionate Senior Product Manager who will help us continue to grow and improve our platform; you’re someone who loves to learn a product inside and out and gain a deep understanding of not only the product but of the end-user experience as well as the competitive landscape. You’re an incredibly organized person who can seamlessly manage various ongoing projects, and you’ll play an active role in helping communicate new features through demos and training. As a member of a rapidly growing team, you aren't afraid to roll up your sleeves and help scale into the growth that's at our fingertips. Most importantly, you share in our mission to improve the lives of students.
This Role Will Include:
- Product Development
- Identifying and filling product gaps with solutions that grow market share, improve customer experience, increase profitability and drive growth.
- Driving product launches including working with the marketing team, customer success, and other product team members.
- Facilitating beta and pilot programs.
- Product Backlog
- Working with leadership, sales and customer success teams to gather insight, refine market fit and validate stakeholder benefits.
- Conducting demos and training for tech, sales and customer success teams.
- Interviewing customers to solicit feedback on company products and services.
- Acting as a product evangelist to build awareness and understanding.
- Creating buy-in for the product vision both internally and with key external partners.
- Product Feedback
- Working with leadership, sales and customer success teams to gather insight, refine market fit and validate stakeholder benefits.
- Conducting demos and training for tech, sales and customer success teams.
- Interviewing customers to solicit feedback on company products and services.
- Acting as a product evangelist to build awareness and understanding.
- Creating buy-in for the product vision both internally and with key external partners.
Our Ideal Candidate will have:
- 4-6 years of Product Management experience within SaaS.
- Proven work experience in product management.
- Proven track record of managing all aspects of a successful SaaS product throughout its lifecycle.
- Solid technical background with understanding and/or hands-on experience in software development and web technologies.
- Skilled at working effectively with cross-functional teams and stakeholders from development, customer success, sales, marketing and leadership. Strong problem-solving skills.
- Entrepreneurial spirit and willingness to roll up one’s sleeves to get the job done. They act as if they are 100% responsible for their own outcomes as well as the outcomes of the company.
- Highly proficient in written communication. They are not intimidated by long documents and can write accurately and precisely.
- Perform qualitative and quantitative research to explore and validate feature ideas.
- Be responsible for hitting the key performance indicators you are entrusted with.
- Skill in working with agile teams, aligning team efforts with strategic business and product goals.
- Reputation for converting complex business needs into actionable technical strategies and compelling product features.
- Ability to collaborate effectively with engineering teams, guiding projects from concept to implementation, with an emphasis on result-driven methodologies.
- Bonus:
- Experience launching educational technology (Ed-Tech) products a plus.
- Experience working in K-12 Education a plus.
- Experience with 10DLC.
- Experience with messaging platforms.
The perks of working for us are great!
You’ll get your foot in the door as our company continues to grow. We’re big believers in work-life balance and provide:
- Employer-paid health insurance (including dependent coverage).
- An employer-matched 401K retirement savings program from Day 1.
- Paid Parental Leave.
- Stock options.
- Health + wellness reimbursements.
- PTO that increases each year.
- 16 paid holidays, including your birthday!
As a fully remote team, we’ll make sure you have all the tools and equipment you need to make your home office a place where you can thrive.
We're an equal-opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
This role pays an annual salary of $142,000 - $175,000 DOE.
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