We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.
About the role:
The Program Associate is responsible for providing support for Enova’s strategic partnerships. This person will support the change management process of product offerings, operations, credit and technology for strategic partnerships. This individual will collaborate cross-functionally with internal teams to ensure partnership requests are handled per service level agreements. This individual will also assist with audits and reviews completed by the strategic partners, investors or their respective regulators.
Responsibilities:
- Provide overall support of the day-to-day operations with strategic partners, e.g. manage flow of documents, decisions between groups, product statuses and deadlines.
- Support service contracts and relationships between strategic partners and Enova P&L teams.
- Ensure all documents (service level agreements, policies & procedures, product guides) are reviewed, maintained and updated according to company policy.
- Support stakeholders’ business initiatives, with an emphasis on enhancing risk management controls.
- Research escalated questions/issues and revise procedures to identify hidden risks or non-conformity issues.
- Communicate internally and externally with stakeholders, including operations, marketing, analytics, compliance and legal.
- Create reports to assist the business in monitoring KPIs.
Requirements:
- A Bachelor’s degree in Business, Statistics, Finance or a related field.
- 3-5 years of experience in product management or banking/finance.
- Demonstrated ability to handle multiple competing projects in a dynamic environment through organization, strategic planning and prioritization.
- Experience working with compliance teams and regulators, e.g. compliance and audit committees, FDIC, CFPB, etc.
- Self-driven and display a high level of initiative toward process improvement.
- Excellent oral and written communication skills when communicating with internal and external stakeholders.
- Detail oriented with strong organizational and project management skills.
- Proficiency in Microsoft Office Suite and G Suite.
- Consideration given to: MicroStrategy experience, SQL knowledge, etc.
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