Position Purpose
Orange Apron Media empowers brands to connect with our vast customer base, driving impactful marketing campaigns and generating substantial revenue. We are seeking a passionate and results-driven Software Engineering Manager to lead and grow our core platform, propelling us to the next level of success.
As a Software Engineering Manager, you will have the opportunity to drive product innovation and help grow the next generation of engineering talent. In addition, you will be given the chance to grow your management experience by contributing to The Home Depot's Orange Apron Media strategy and roadmap.
Key Focus areas:
Growth & Innovation: Champion and lead growth initiatives, fostering a culture of experimentation and innovation. This includes:
- Experimentation at Scale: Independently design and execute A/B tests, pre/post analyses, multi-armed bandit (MAB) experiments, and other methodologies to test new features and optimize platform performance.
- Model & Algorithm Development: Collaborate with data science teams to develop and implement machine learning models to enhance targeting, personalization, and campaign optimization.
- MLOps Implementation: Develop and implement robust MLOps processes to ensure seamless model deployment, monitoring, and retraining.
- Simulations & Forecasting: Utilize simulation models to predict platform performance and guide strategic decisions for future growth.
- Strategic Planning & Roadmap Development: Define and execute the strategic roadmap for the NextGen platform 2.0, aiming to achieve at least 2x growth in key metrics.
- Talent Development & Leadership: Lead, mentor, and inspire a team of highly skilled engineers, fostering a collaborative and results-oriented environment.
Key Responsibilities
30% Delivery & Execution:
- Collaborates and pairs with product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions.
- Documents, reviews and ensures that all quality and change control standards are met.
- Writes custom code or scripts to automate infrastructure, monitoring services, and test cases.
- Works with vendors and partners for the successful implementation of critical tooling and platforms.
- Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively.
- Contributes to enterprise-wide tools to drive destructive testing, automation, and engineering empowerment.
- Evaluates new technologies for adoption across the enterprise.
- Participates in and leads review board sessions to drive consistency across the enterprise.
- Fills in on product teams for engineers who are out of the office.
10% Support & Enablement:
- Fields questions from engineers, product teams, or support teams.
- Monitors tools and participates in conversations to encourage collaboration across product teams.
- Provides application support for software running in production.
- Acts as a technical escalation point for the engineers on the team.
50% People:
- Provides leadership, mentoring, and coaching to Software Engineers.
- Attracts, retains, and develops top talent to build a world-class Software Engineering Team.
- Conducts annual and mid-year reviews by reviewing individual development plans and team feedback.
- Fosters collaboration with team members to drive consistency across product teams, and finds opportunities to expose engineers to career interests.
- Acts as a proponent of modern software development practices.
- Guides team members in strategy, alignment, analysis, and execution tasks within and across product teams.
- Participates in and contributes to learning activities around modern software design and development core practices (communities of practice).
10% Learning:
- Learns, through reading, tutorials, and videos, new technologies and best practices being used within other technology organizations.
- Builds relationships with technology leaders at other companies to learn best practices and elegant solutions to common problems.
Direct Manager/Direct Reports
Typically reports to the Software Engineer Sr. Manager, Technology Director or Sr. Director.
Travel Requirements
Typically requires overnight travel 5% to 20% of the time.
Physical Requirements
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications
- Must be eighteen years of age or older.
- Must be legally permitted to work in the United States.
- Mastery of an object-oriented programming language (preferably Java).
Preferred Qualifications
- 5-7 years of relevant work experience.
- Experience with cloud computing platforms such as GCP or AWS or Azure, including serverless computing, containerization, and microservices.
- Excellent communication, interpersonal, and presentation skills.
- Proven ability to effectively manage and lead a team of engineers, fostering a collaborative and results-oriented culture.
- Experience in guiding more junior team members through Software Engineering fundamentals in a professional setting.
- Ability to translate high-level strategy to tactical execution.
- Mastery in stakeholder and vendor relationship management.
- Mastery in delivery management and sustainable/reliable system delivery.
- Proficient in modern product development processes and pipelines.
- Proficient in effective troubleshooting and issue resolution techniques.
- Proficient in effective system monitoring and log analysis techniques.
- Capable of understanding complicated systems quickly.
- Experience writing SQL queries against a relational database.
- Experience working with Online Retail and/or Retail Media Networks.
Minimum Education
- The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Preferred Education
- No additional education.
Minimum Years Of Work Experience
- 5.
Preferred Years Of Work Experience
- No additional years of experience.
Minimum Leadership Experience
- None.
Preferred Leadership Experience
- None.
Certifications
- None.
Competencies
- Attracts Top Talent: Attracting and selecting the best talent to meet current and future business needs.
- Balances Stakeholders: Anticipating and balancing the needs of multiple stakeholders.
- Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
- Business Insight: Applying knowledge of business and the marketplace to advance the organization's goals.
- Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
- Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
- Develops Talent: Developing people to meet both their career goals and the organization's goals.
- Drives Engagement: Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
- Drives Vision and Purpose: Painting a compelling picture of the vision and strategy that motivates others to action.
- Manages Ambiguity: Operating effectively, even when things are not certain or the way forward is not clear.
- Organizational Savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.
- Situational Adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations.
The application window is anticipated to be closed on October 23, 2024.
Apply End Date: 10/30/2024.
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