About Us:
Pacvue is the leading software suite for eCommerce advertising, sales, and intelligence. We help some of the world's largest brands grow their business on Amazon, Walmart, Instacart, and other marketplaces and work with sellers and agencies of all sizes to help them compete in the constantly changing world of online retail. Our mission is to empower teams to win in the future of eCommerce, and we do it by building first-to-market technology, solving complex problems with our customers, and bringing expertise, collaboration, and innovation to our work every single day. Join us!
Why work at Pacvue?:
- Be on the cutting edge - Pacvue is transforming the way brands and sellers win online. Our product uses machine learning, artificial intelligence, and data to make intelligent decisions and recommendations.
- Have fun – we have an energetic and passionate team with a joint mission to win and help our brands and sellers succeed.
- Learn – from the best! Our team is full of talented people who want to help you learn, grow – providing you with mentorship, the industry's best practices and thought leadership.
- Grow fast – the eCommerce industry has grown fast in the past 2-3 years. Pacvue has grown even faster than most high-tech companies in the market.
About the role:
We are looking for a dedicated and proactive VP, Sales – Global HoldCos to join our team. This role will be responsible for managing and nurturing Global HoldCo relationships, ensuring client satisfaction, and driving HoldCo growth globally across multiple retail media platforms. This role requires excellent communication skills, a strategic mindset, and a deep understanding of the retail media landscape. The Account Manager will work as a member of a pod, closely collaborating with an assigned Customer Success pod to deliver outstanding service and results to our clients.
Responsibilities:
- Strategic Leadership:Develop and execute a global account management strategy focused on growing and nurturing relationships with global holdcos in the retail media space. Align the strategy with Pacvue's business objectives and growth targets.
- Client Relationship Management: Leverage your extensive network and deep industry knowledge to establish and maintain strong, long-term relationships with key decision-makers within global holdcos. Serve as the primary point of contact for these accounts, ensuring their needs are met and exceeded.
- Team Leadership: Lead and mentor a high-performing team of account managers across multiple regions. Foster a collaborative and results-driven culture, encouraging professional growth and development within the team.
- Growth: Identify opportunities for account growth and work with clients to implement solutions that drive value. Help position clients for outsized growth and innovative solutions that drive their business forward.
- Issue Resolution: Act as the main point of contact for clients, addressing and resolving any issues or concerns promptly and effectively.
- Performance Tracking: Monitor account performance, analyze key metrics, and provide clients with regular reports and insights. Track client metrics and success internally, and report to leadership and cross-functional teams.
- Collaboration: Work closely with the sales, customer success, and product teams to ensure a seamless client experience and to identify areas for improvement.
- Client Feedback: Gather and communicate client feedback to internal teams to drive continuous improvement in our products and services
- Market Insights: Stay abreast of industry trends, competitive landscape, and emerging opportunities in the retail media space. Provide thought leadership and strategic guidance to both internal teams and clients, positioning Pacvue as a trusted partner.
Skills & Qualifications:
- Experience: 10+ years of experience in sales within the Retail Media industry. Significant experience working with global holdcos is essential.
- Network: A well-established network of senior-level contacts within global holdcos and a proven track record of successfully managing and growing these relationships.
- Leadership: Strong leadership and team management skills, with a demonstrated ability to inspire and lead geographically dispersed teams.
- Strategic Thinking: Ability to think strategically, identify opportunities, and develop innovative solutions that drive client success and business growth.
- Communication: Excellent communication, negotiation, and presentation skills. Ability to articulate complex concepts clearly and persuasively to clients and internal stakeholders.
- Analytical Skills: Proficient in using data and analytics to drive decision-making and optimize account performance.
- Global Perspective:Experience working in a global environment, with an understanding of the cultural nuances and business practices across different regions.
Company Benefits:
- Unlimited Paid Time Off
- Paid Holidays and Floating Holidays
- Medical, Dental, Vision, FSA/HSA, Life Insurance and Pet Insurance
- 401k with Employer Match
- Remote Work Options and Flexibility
- Take up to 2 Days of Paid Time Off to Volunteer with a 501c Organization
- Paid Parental Leave
Pacvue is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
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