Digital Technology Product Manager - Data Centers
Country: United States of America
Location: CAG24: Atlanta Digital Hub 3350 Riverwood Parkway Suite 900, Atlanta, GA, 30339 USA
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Carrier Global Corporation, a global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.
About the role
We are seeking a highly skilled and motivated Technical Product Manager to join our team. In this role, you will lead the technical aspects, design, and management of enterprise digital technology products. You will work closely with cross-functional teams, including digital, engineering, design, and operations, to ensure our products meet the highest standards of quality and performance for digital business solutions.
Key Responsibilities:
- Customer Focus: Engage with customers to gather feedback, understand their needs, and ensure our digital products deliver exceptional value.
- Technical Leadership: Provide technical guidance and leadership throughout the product development lifecycle, from concept to launch. Translate feature requirements, designs, and technical architecture into actionable user stories.
- Product Strategy and Roadmap: Develop and maintain a comprehensive product strategy and roadmap for data center digital technologies, aligning with company goals and market needs.
- Cross-Functional Collaboration: Collaborate with digital, engineering, design, operations, and other teams to define product requirements, prioritize features, and ensure successful product delivery.
- Quality Assurance: Ensure all products meet rigorous quality standards and comply with industry regulations and best practices.
- Training and Development: Develop and implement training programs for internal teams and customers to ensure effective use and understanding of our products.
- Performance Monitoring: Continuously monitor and analyze product performance metrics to identify areas for improvement and ensure products meet performance expectations.
- Documentation and Reporting: Maintain detailed documentation of product specifications, development processes, and performance metrics. Provide regular updates to stakeholders.
Required Qualifications:
- Education: Bachelor’s degree.
- Experience: 5+ years of experience in technical product management, with a focus on digital technology products for enterprises.
Preferred Qualifications:
- Education: Bachelor’s or Master’s degree in Computer Science, Engineering, Business Technology, or a Technical field.
- Customer Focus: Demonstrated ability to understand customer needs and translate to technical requirements.
- Technical Skills: Strong technical background with a deep understanding of data center technologies (Salesforce, ServiceMax, SAP, AWS, Snowflake, Shopify, BI, ETL tools, etc.).
- Analytical Skills: Excellent analytical and problem-solving skills, with the ability to make data-driven decisions.
- Communication: Strong verbal and written communication skills, with the ability to effectively convey technical concepts to non-technical stakeholders.
Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.
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