The IT Application Development Manager is responsible for the leadership and management of technical resources who provide application support and development for Custom Integration Solutions (customized invoicing), GeoTab APIs that are leveraged by several Ryder applications, and the Electric Vehicle (EV) program. The Manager oversees the Scrum teams responsible for the development and support of the application in these portfolios. This role manages a team with skills in various technologies including but not limited to: .NET, Azure, API development, SQL, GeoTab platform, Appian, SharePoint, AS400, and other technologies.
Additionally, the Manager is accountable for working collaboratively with the Product Owners in fulfilling the overall vision of the products, managing customer expectations, and ensuring process adherence that results in timely response to user requests for operational or technology improvements, and acts as a user advocate to other internal/external IT teams. This position may be called on to provide a level of project management for single or multiple projects and/or manage vendor relationships with third party service providers.
ESSENTIAL FUNCTIONS
- The IT Application Development Manager provides operational leadership, guidance and financial oversight for the IT Application Development team responsible for the solutioning, development, and deployment of business capabilities.
- Provides technical leadership, sets technical priorities, and removes obstacles for developers.
- Collaborates with other IT teams to deliver innovative solutions.
- Interacts with business management and end users, establishing relationships with key individuals.
- Oversees the system applications in an assigned area to ensure security compliance and optimum performance.
- Ensures the success of new development efforts, enhancements and efficiency of existing system applications.
- Participates in solution design, including integration efforts, and collaborates with the Solution Architect.
- Works closely with the Product Owners and the team on Sprint activities, and provides recommendations on refining or splitting user stories.
- Ensures all development projects are within scope, budget, objectives, schedules and resources for the respective group.
- Achieves accuracy, quality, timeliness and user satisfaction by managing the prescribed software development life cycle.
- Works with management on strategic planning, identifying new systems applications projects and establishing priorities.
- Responsible for the establishment and support of the applications development environment, including but not limited to methodology, standards, tools, performance criteria and design principles.
- Enhances operating efficiencies and metrics, improves customer satisfaction and improves financial performance.
- Coaches and counsels employees on performance, sets performance standards, recommends pay actions and responsible for other HR actions.
ADDITIONAL RESPONSIBILITIES
Performs other duties as assigned.
EDUCATION
Bachelor's degree in Computer Science, Business Management, Engineering or related field. Master's degree (MBA) preferred.
EXPERIENCE
Minimum of seven (7) years of progressively responsible, comprehensive experience in Application Development and IT Project Management.
SKILLS
- Possesses strong leadership and mentoring skills with the ability to lead, train and develop a self-directed workforce.
- Superior interpersonal skills, including excellent written and verbal communication skills.
- Ability to present and discuss technical information effectively.
- Strong analytical/technical and problem solving/troubleshooting skills.
- Demonstrated commitment to quality execution and customer service.
- Flexibility to operate and self-driven to excel in a fast-paced environment.
- Detail oriented with excellent follow-up practices.
KNOWLEDGE
- Knowledge of full software development life cycle; expert level.
- Extensive experience in developing applications with several technologies including; .Net, SOA architecture, SOAP/REST, SQL Server, Responsive UI frameworks.
- In-depth knowledge of Agile/SCRUM framework.
- Exposure to cloud technologies such as AWS or Azure.
LICENSES
TRAVEL
Salary Information:
The salary for this position ranges from $125,000.00 to $135,000.00. Employees may also be eligible to receive an annual bonus, as applicable. Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
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