Confluent Office of the CISO Trust Lead - Boston, Massachusetts
With Confluent, organizations can harness the full power of continuously flowing data to innovate and win in the modern digital world. We have a purpose that drives us to do better every day – we're creating an entirely new category within data infrastructure - data streaming. This technology will allow every organization to create experiences and use the power of data in ways that profoundly impact the way we all live. This impact is our purpose and drives us to do better every day.
About the Role:
The Office of the CISO (OCISO) is part of Confluent’s Trust and Security organization and its mission is to earn and retain trust by championing Confluent’s security, privacy, resilience, and compliance positions, thereby accelerating customer adoption and use of our platform and products.
The OCISO Trust Lead will be responsible for establishing trust and for supporting security and compliance assurance and initiatives related to acquiring and maintaining customer relationships. This individual will oversee and execute Trust (security, privacy, resilience and compliance) customer risk assessments, contract reviews and negotiations, and externally facing communications with customers independently and where required, seek direction from the Team leadership. The individual in this role must have excellent communication and organizational skills to manage processes and liaise with various groups within the business.
This position is a US remote-based position.
What You Will Do:
- Partner with Confluent's GTM teams to lead and drive critical customer interactions and programs to provide context about Confluent's security and compliance posture and negotiate security terms when necessary.
- Be a subject matter expert for the company around customer security assurance, and develop and demonstrate POVs on important existing and emerging regulatory positions impacting cloud service adoption.
- Propose and drive process and program improvements to scale OCISO operations.
- Build and maintain scalable capabilities to support customer third party risk management and assurance requirements.
- Coordinate and lead customer audits and assessments.
- Maintain relations with internal teams such as Sales, CSG, Product, Engineering and Legal to drive and enable programs required to build trust with customers.
What You Will Bring:
- Bachelor’s degree required plus a minimum of 8 years’ experience in Information Security and Compliance.
- Experience at a cloud or SaaS provider or as a customer of a cloud or SaaS provider with complex & demanding security and compliance requirements.
- Experience with a combination of the following: GDPR, SOC2, ISO 27001, HIPAA, HITRUST, FedRAMP, CSA, CIS, NIST, C5, and Financial Services requirements from FFIEC, OCC, FDIC, etc.
What Gives You an Edge:
- Current Security CISSP, CISA, CISM, or equivalent certification completed or currently in progress.
- Excellent verbal and written communication, organizational, and planning skills.
- Knowledge and understanding of GDPR, ISO 27001, HIPAA, HITRUST, FedRAMP, CSA, CIS, NIST, C5, and other regulatory standards.
- Prior experience reviewing and negotiating security clauses within customer contracts a plus.
- Able to independently lead and manage internal process and operational improvement programs.
- Interpersonal skills to work as a team member and as a liaison.
Come As You Are
At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law.
At Confluent, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including work history, education, professional experience, and location. This position has an annual estimated salary of $152,200 - $178,830, an annual bonus, and a competitive equity package. The actual pay may vary depending on your skills, qualifications, experience, and work location. In addition, Confluent offers a wide range of employee benefits.
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