Director, IT Maritime Systems
Location: East Boston, MA
Job Type: Full-Time
Job Number: FY2025-00037
Department: Information Technology
Division: Information Technology
Opening Date: 09/13/2024
ABOUT US
The Massachusetts Port Authority is Powering What’s Possible for your career. We are a dynamic organization that connects people and businesses to the global community by air, land, and sea. Our employees are essential in moving planes, cargo and cruise ships safely, efficiently and sustainably. We are an economic engine, managing real estate assets where people live, work, and play. Together, the properties we own and operate generate $20 billion for the region’s economy. With a commitment to diversity, equity, and inclusion and being good neighbors, we achieve results that positively impact the people and businesses of New England.
As the digital heartbeat of our organization, the Information Technology (IT) Department fuels the seamless operation of Massport. Driven by our commitment to excellence, we harness the power of technology to solve real-world challenges and enable the organization to achieve its business goals with exceptional efficiency. Our team embraces development and diversity, constantly seeking new opportunities for innovation and growth, to help shape the future of our agency and set new standards for excellence.
ABOUT YOU
As the Director, IT Maritime Systems, you will lead and manage the IT Maritime Team, focusing on high performance and professional growth while fostering strong relationships with both internal stakeholders and IT vendors. Your strategic thinking will guide daily operations and broader departmental goals. With your exceptional communication and problem-solving skills, you will handle complex, high-priority issues, providing hands-on support as necessary, including 24-hour emergency response. Efficient budget management will be crucial as you balance operational needs with strategic initiatives, ensuring cost-effective resource utilization.
What you will do:
- Lead and mentor the IT Maritime Team, ensuring high performance and professional growth while managing relationships with business units and IT vendors.
- Oversee the operation and maintenance of maritime IT systems, including workstations, servers, and peripheral devices, ensuring they meet security and operational standards.
- Respond to incidents and serve as the escalation point for complex or high-priority issues, providing 24-hour emergency support when necessary.
- Develop and manage the IT Maritime Team budget, balancing operational needs with strategic initiatives to ensure cost-effective resource utilization.
WHAT YOU OFFER
- Bachelor’s degree or equivalent work experience in IT services, with extensive experience in maritime IT systems and operations.
- 7+ years’ experience managing operational staff in a maritime environment, with strong technical support skills in Terminal Operating Systems and Crane Management systems.
- Certifications i.e. ITIL, PMP, or relevant technical certifications and proficiency in Microsoft Windows and Office.
- Valid driver's license and the ability to acquire a DHS Transportation Workers Identification Credential (TWIC).
WHAT WE OFFER
Collaboration with colleagues at all levels of leadership from all different disciplines, from Aviation to Maritime and beyond. Every day is different at Massport and the breadth of our impact on the Massachusetts region through our facilities provides many opportunities for our employees to grow, learn, and explore the many areas of our business. Our business is all about connecting. We support and take pride in the employees that make those connections possible each and every day. Further, Massport is an Equal Employment Opportunity employer and committed to workforce diversity and inclusivity.
For more information, please visit www.massport.com.
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