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Location: Hoboken, Charlotte, New York, Boston, Atlanta, Miami, Chicago, Philadelphia
Job Title: Crisis Communications Manager
Job Description:
We are seeking a highly skilled and experienced Crisis Communications Manager to join our team. The ideal candidate will be responsible for developing and implementing strategic communication plans during times of crisis to protect and enhance the reputation of our organization.
Key Responsibilities:
- Develop and implement crisis communication strategies and plans in response to potential threats or emergencies that may impact the organization.
- Serve as a point of contact for internal and external communication during a crisis, including media inquiries, stakeholder outreach, and social media engagement.
- Monitor and analyze media coverage and social media activity related to the crisis and adjust communication strategies as needed.
- Collaborate with key stakeholders, including senior leadership, legal counsel, public relations teams, and trusted external advisors to ensure consistency and accuracy in messaging.
- Interact with top-tier media in deadline-driven situations.
- Prepare executives to interact with media, internal audiences, and others during crisis situations.
- Provide training and guidance to staff on crisis communication protocols and procedures.
- Evaluate the effectiveness of crisis communication efforts and make recommendations for improvement.
Qualifications:
- Bachelor's degree in Communications, Public Relations, Journalism, or related field.
- Minimum of 6-8 years of experience in crisis communications, public relations, or related field, with demonstrable experience in media relations and crisis management.
- Experience working in the financial services sector or another regulated industry a plus.
- Strong written and verbal communication skills.
- Ability to work under pressure and make quick decisions in a fast-paced environment.
- An appreciation for and flexibility in responding to the time and endurance requirements of crisis situations.
- Excellent interpersonal skills and the ability to build relationships with a variety of stakeholders.
- Proficiency in social media monitoring and management tools.
If you are a strategic thinker with a passion for protecting and enhancing the reputation of an organization during times of crisis, we encourage you to apply for this exciting opportunity.
What we offer:
- We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.
- The base salary range for this job in all geographic locations in the US is $130,500 to $251,200. The salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $156,600 to $285,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.
- In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
- Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
- Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances.
- You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
EY accepts applications for this position on an on-going basis. If you can demonstrate that you meet the criteria above, please contact us as soon as possible.
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