Interim Patient Financial Services Manager - MA
American Consultants is looking for an Interim PFS Manager for a facility outside of Boston, MA.
Statement of Purpose:
The Interim Manager is responsible for managing Patient Financial Services including Billing, Collections, Customer Services, Cash Posting, and Denial Management. They also coordinate the daily activities related to the planning, implementing, and maintaining all functions pertinent to the Patient Financial Service areas. The Interim Manager must be able to meet performance goals which include cash, A/R days, production by area, and denial reduction. Additionally, they are responsible for monitoring changes in the healthcare industry impacting the billing and collection efforts of the Health System.
Qualifications:
Education: Bachelor's degree in business administration or related field.
Certification/License: None required.
Experience:
- Five years of progressive experience in the healthcare industry with emphasis on billing, collections, managed care processes, and compliance. A minimum of three years in a management role preferred.
- Thorough knowledge of hospital billing and collection procedures.
- Extensive analytical skills and ability to meet deadlines.
- Knowledge of third-party requirements, Medicare/Medicaid regulations, clearinghouse payer edits, and electronic filing of claims.
- Excellent customer service skills to deal with internal and external customers, departments and facilities, associates and physicians, various committees, vendors, and governmental agencies.
- Demonstrated decision-making and analytical skills to independently perform most work activities, utilizing guidelines and policies as standards of performance.
- Proficiency in the use of Windows-based PC skills and computers is required, along with knowledge of insurance programs and requirements.
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